Jollibee - Anonas — Restaurant in Quezon City

The worst Jollibee in the Philippines, and I am dead serious about this.

Firstly, they don't accept discount cards when buying mix and match. This is LITERALLY the only Jollibee that does that. All other Jollibee accepts PWD/Senior discounts even when availing mix and match. Seems like they are trying to rip customers off. Second, queues are not managed well. Lines can get really long even outside of peak hours. Third, it takes a long time before they can serve your food. They aren't really efficient in terms of food preparation. Fourth, the crews have no personality, energy, or enthusiasm. I get that it is a high-stress environment, but at least do the bare minimum in terms of customer service. Lastly, the place reeks of foul smell, particularly the second floor. It seems to come from the bathroom, and the smell pervades in the dining area in the second floor, especially when the...

I had an accident and had a bad arm when I visited this branch on November 27, 2022, before noon, and was amazed because when the manager on training (i think), the guy in black shirt, requested me to just take a seat and someone will take my order at our table instead. I also noticed one of their crew, (and I regret not getting their names the service crew who served us, and the guy in black shirt), being so nice and attentive to all customers. Despite the many customers at the counter to order, we did not think it was a hussle because they made sure they took orders in advance while waiting for them to reach the cashier to pay, and did advanced calls...

We decided to have a jolly breakfast today because the weather today is gloomy and we wanted to brighten it up a little bit. But this Aurora Anonas branch made our day gloomier. We are extremely disappointed. The floor is flooded with rain water. There is a puddle of water inside the entrance door. The furniture was old and worn out, The chairs are rocking. Overall, the cleanliness was very poor, which made the dining experience quite uncomfortable. I won’t recommend this branch. I hope the manager or owner do something to upgrade...