My friend and I usually go to the Matalino branch, but we wanted to check this branch out since it seemed big from the outside. The place is pretty and very spacious even if there were a lot of people. The service, however, was horrible. I donāt know if the staff are stretched thin, but here are the things that made our stay unpleasant:
They forgot to make my order. It took longer than usual, then I followed up thatās when they made my drink. People after me in the line, like my friend, got served earlier.
They got my friendās order wrong but in the right size. When they made a replacement, it was in the wrong size. We received no apologies also for the wrong order. We asked for a confirmation from one of the baristas if the replacement was Venti cause it seemed smaller and she said yes without even looking at the cup. We later on confirmed it was a Grande cup.
CR smelled bad and tissue paper was everywhere
I donāt think I will be going back to this branch. Too many mistakes in just one visit. I hope incidents like this can be avoided next time. Maybe start with hiring more baristas. Sayang yung...
Ā Ā Ā Read moreThis is probably one of the most spacious and well-designed Starbucks locations Iāve visited. It was full but never felt overcrowded, which made for a more relaxed experience. The store was a bit chilly for my tasteāmaybe because it was drizzling outside when we walked inābut overall, the ambiance was really nice.
What stood out the most was the decor. It had a more high-end feel compared to other Starbucks stores, which I truly appreciated. It gave the space a more refined and upscale vibe.
We ordered pastries, pasta, and coffeeāboth for dine-in and to-goābecause, well, we needed a lot of coffee. The service wasnāt bad; there was a bit of a wait due to the number of people, but thatās to be expected at Starbucks.
All in all, this was one of the nicest Starbucks locations Iāve been to in Manila. Kudos to the staff and the store owners for maintaining such a...
Ā Ā Ā Read moreGrab your coffee fix without getting out of your car! One of the newest Starbucks branch to open in Quezon City has a drive thru! Yey! This beautiful two storey building has quite cozy and chill vibe, with floor to ceiling glass windows and wood finishes.They even provided bike racks for it's clients. Spacious parking in front via Quezon Avenue, and has access ramps for wheelchairs / people with disabilities. Although seats and tables are tucked away, and eating in is not allowed at the moment due to quarantine restrictions, you can still enjoy your favourite coffee, frappes, teas, cakes, desserts and savory food options to go. This branch is right across Macdonald's and...
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