YiFang Taiwan Fruit Tea (一芳台灣水果茶) — Restaurant in San Juan

There is much to be said about this place but customer service is def not one of them.

If theyre busy, you just have to suck it up and wait for 10 minutes at the counter until they finish preparing the current order- despite 3 other people working on it.

The pearl, which i personally go all the way out here for, is always either still being cooked or just not available. Their answer is always- sir hindi namin na anticipate na marami mag oorder. Really? Iv been coming here almost every weekend- same lame answer.

One time at about 4pm on a sunday, AFTER WAITING FOR 10 MINUTES at the counter,lady w eyeglasses tells me- sir there are no more pearls. In my mind maybe u should give me options available? Is it bec u dont want to cook a new batch? How long to wait for new pearls? Or you really didnt have any to cook with. No explanation. Just a blank stare.

The taste is undeniable and that is why i keep coming back. Whoever owns the franchise of this Taiwan tea chain- i hope you can teach your staff the sense of urgency when dealing with waiting customers and more importantly, for the love of God, please cook the pearls ahead of time. Once is acceptable. But 4 straight weekends...

I love YiFang! I enjoy going to this store to get takeout for friends and family. It's pretty close to the house too. But I would definitely not stay here to drink or eat. Though there is a space to sit down, it's not spacious enough and not much of privacy.

The tea selection is growing, but the classics are always available. For those who wants to avoid milk and sugar - try the fruit teas, I recommend the YiFang Signature tea. For those who wants the brown sugar, the regular brown sugar pearl tea is a good start! And last but no the least, their yakult series are also yummy.

For the snacks that they sell. I don't know if it's available in all yifang stores or only this store...and it also changes. I did like the Castell (I'm not sure if I remember this right) cakes they sold last year, it was not sweet and went well with the tea -- especially the...

The people are nice enough and they are patient to help with your order. Bought at closing and ordered the brown sugar oolong tea latte. The pearl they served was basically a sticky mass that barely mixed with the drink. It was covered in this slimy sort of congealed sugary mess. I think it's called latik. And for a tea latte it did not taste remotely of tea. Not even a hint. For a company owned store there is very little qualitt control. Very...