KFC Gdańsk Forum — Restaurant in Gdansk

I placed an order for this burger and one sandwich, the type of burger is specifically different from the picture that is provided in the menu. It was Sunday morning, there was one order on the screen and the second was mine, I waited for the order of this burger and sandwich for about 20 minutes…And the wait wasn’t because the workers had a lot of work, no, they were moving smoothly around the kitchen and discussing something. After 10 minutes of waiting, I came up and asked how long I have to wait for the order since my movie session was already starting, to which the employee told me “2 minutes”. Thanks to the fact that the workers didn’t even speed up or even start doing anything, I missed the beginning of the movie, and the burger also looks like I only...

I had a very disappointing experience. My son ordered a large meal to go, and I only asked for a Pepsi Max. Unfortunately, the can I received was warm, so I politely requested a paper cup with some ice.

At first, the staff refused. When I insisted, they told me that cups were only for "draft" sodas. I continued to ask, and eventually they handed me a very small, transparent plastic cup—far too small to hold the contents of the can.

This response felt petty and unaccommodating. It showed a lack of basic customer service and flexibility. I expected a more helpful and respectful attitude, especially considering we had just...

They don't check orders. We ordered 5 French fries, a burger, and 3 sauces. They didn't put the sauce and instead of 5 fries, they put 4 and the burger wasn't the one we ordered. The fries were scattered all over the tray. They acted like it was normal. When we tried to explain that the order was incorrect, they looked at the receipt and said it was fine, but the burger was 5 zlotys more expensive than the one we had chosen, so there would be no fries. Lol. It's surprising that such a large chain cafe has such...