Unfortunately this was very disappointing. The place looked nice from the outside and we were excited to try it.

We waited nearly an hour for our food, and several times the staff told us it would be another 5 minutes. We got up to pay for our drinks and leave, and we were told to wait. Suddenly our food arrived.

I had ordered the Burguesinha, and it was absolutely swimming in sauce. As in it literally came in a bowl of sauce (see photo). You couldn't pick it up and eat it like a burger. Apparently this is intentional, but you wouldn't know it, from reading the menu. If I had known I'd have ordered something else.

I also had the maize strips. They were OK, not much flavour though and a bit soggy in the middle. After a few bites I found a piece of eggshell inside (see photo), and I left the rest.

I'm sorry to say that my wife's food and the drinks were also disappointing.

We were not the only ones who were unhappy with our food. Several tables were confused when their food arrived, food was being sent back to the kitchen, and another guy near us got up and left after waiting too long. I think there was some kind of kitchen disaster because there was a lot of smoke at some point, and the staff seemed pretty stressed. So maybe we were unlucky and came on the wrong day, but on this particular day it was bad.

To their credit, the staff were apologetic, they gave us some drinks to make up for the wait time, and we did not pay for the burger soup or the maize strips.

Finally, I've noticed the owner replying to other negative reviews saying they will "analyse the feedback", or just trying to discredit the reviewer. Please don't. Please take this review in the spirit in which it was intended, and put your energy into fixing the problems at hand instead. Thanks.