Bubble Tea Factory Lisbon — Restaurant in Lisbon

I’ve never felt the need to write a place a bad review but the service pissed me off so bad that i decided to try and warn other people. Me and my family ordered 4 drinks. After they gave us only two of them we waited thinking that they were preparing the other two. Only after we politely asked whether the drinks were ready one of the workers said “no tapioca” and said something about us having to choose a different topping and that they won’t give us our money back. After we asked why didn’t he tell us earlier that they were out of tapioca his i suppose girlfriend said that he didn’t tell us because he doesn’t speak english. I don’t think that not knowing the language excuses you from informing the customers about the lack of a product they ordered. They refused to give us back the money until the manager told them to do so.

Never coming back. Btw the bubble tea was mediocre. Not worth the struggle.

Next time I advice the workers to check whether they have something before they sell it (and if they don’t just give the money back without this...

We stumbled across this bubble tea place while in the area visiting the monastery.

We got three drinks one of which we built our own with the hibiscus flavour, the matcha and the taro flavoured bubble tea. I typically don’t have very high expectations for bubble tea when in other countries after living in Taiwan for a few years, but this exceeded my expectations! The tapioca pearls were perfectly prepared (chewy, yet soft) and the tea was of great quality and just strong enough. The price was quite cheap for the quality of tea you get.

The customer service was incredible and we even got a free souvenir cup from who I suspect...

We got here during the blackout. We were with children after an exhausting day. We could only pay by card, which was impossible during the blackout. This very nice man made free bubble tea for two and was very polite and caring. In addition, the bubble tea was so delicious that we did not hesitate to come back here. We ordered our favorite bubble tea , coffee and interesting snacks in the form of cheese rolls with tapioca. Everything was equally delicious. and the service, as always, friendly and professional. This is a must-see when visiting Belem. The regional cafe leaves a nice memory of the trip. Julia Amelia Magda i...