I really love the food here and have recommended this to many of my friends even posted in other Chinese restos that Grande Palacios food is more of quality taste. High praises for the chef!..my problem? Is the rude waiter with BLUE hair, I understand they don't speak English but atleast make a gesture of welcome. I have been here so many times and brought many of my friends but I never felt welcome. The ladies make some effort and other male waiters but the one with BLUE hair and glasses is a very big Snub and seems doesn't like what he is doing. My friends even commented, maybe he is the owner coz at times he stands lazy at the corner and let others do more work. Well in my opinion, you're doing business and want people to come for more good business that comes with good rapport or atleast acknowledge regular customers! That is why I really like going to Macau Dimsum they make customers feel welcomed and service is excellent. I know your resto has plenty loyal customers but infact u will have more if you train your staff to be polite and well mannered. Blue haired guy has serious attitude problem! Today I have been sitting over 10 minutes and my order was taken but my the waiters just pass by not recognizing me and not even put a cover on the table while some Chinese comes and blue hair guy waves to them and lays the white paper on the table! Very...
Read moreYummy dim sum! We came with a group of friends the day before and tried a number of dim sum dishes. For the uninitiated, dim sum are like tapas - small plate of dishes. There are no main courses. In fact, Chinese dishes are typically served together and you eat what and when you like. The dim sum is authentic. It reminded me of the dim sum I used to eat while working in HK Island and my favourite dim sum restaurant in Toronto, Canada. I particularly like the chicken feet in black beans (206). I had two portions! ☺️ We also ordered har kau (201) - prawn dumplings, siu mai (202) - meat dumplings, turnip cake (213), spareribs with black beans (222A), char siew pau (234) - buns with meat, chee cheong fun (236 & 7) - rice flour crepe with meat, etc. Not forgetting the very important pot of chrysanthemum tea to accompany the dim sum. We feel satiated. Will definitely come again.
PS some reviewers commented negatively about the staff - unfriendly/unhelpful/don't greet you. I just want to say that at best, they are just reserved which is not uncommon among some Chinese. Btw, I do not speak Chinese and I don't feel slighted by their lack of Western-style greetings. I found out that the lady server speaks decent English... She is just shy. 😉
Tip: To request the server to top up the teapot with hot water, just ...
Read moreNote: this is relative to other Chinese food we've had in Europe, not in comparison to Chinese food outside Europe (esp Canada, China, Taiwan, etc.) It seems very difficult to get excellent Chinese food in Europe.
So, in terms of what to expect in Europe, this is excellent. It is probably almost as good and authentic dim sum as you will be able to get in Portugal unless you go to an actual Chinese person's house who has access to all the right ingredients.
I came here almost exclusively for the woo kok (taro dumpling) as I miss them and proper Cantonese dim sum is almost impossible to find here. Thankfully these were perfect. We also managed to get a lot of authentic HK/Cantonese dim sum dishes, all done pretty well. (Rice rolls weren't great though). And there was no Worcester sauce for the beef balls. What a bonus to find tripe too!
All in all, better than most Chinese food we've had here so far. It is not meant for the white British/American "chicken balls and chop suey" tourist type of people.
Service was perfunctory. I don't need a big smile and conversation all the time. She took our order, and all the right food came soon after. Nothing wrong with that. Also, in good news, at least half the customers were Asian so that is a good sign. Definitely will come back for our...
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