Nannarella — Restaurant in Lisbon

This exceeded my expectations, and they were high!

Arrived at 21:45, thinking I would be last customer, but it had a line up the road. Service was fast. Servers was perhaps slightly tired, so less smiles - BUT - as they closed shop, they had more energy and talked about the ice cream and were just really great. So just try and keep in mind how hard and fast they work :)

Anyways - the ice cream. Pistachio and nocciola were great - the ones I normally go for, and these were definitely in the highs of the best I’ve had. The zabione however blew me. Amazing. I feared it would be too much licqour, but it was perfectly balanced, and my absolute favorite.

This was without a doubt the best ice cream I’ve had in Portugal, possible even in the world (on top with a few places in Italy).

I know Phil made this famous, but do make this your top priority - it’s not just...

Gelato: 3/5. Right creaminess and texture is almost there, but the flavor is a tad weird. Has a weird aftertaste. “Mu” is better. They do not skimp on servings

Service: 0/5. The guy is so rude. We were a group of 6 and wanted to try flavors. We were all sharing one small ass sample scoop and then halfway through refused to let us have more samples saying “guys we only let a maximum of 3 samples per person and we already exceeded that”

LIES. Because collectively we did NOT have 18 samples. We had max 7 samples. If they didn’t want to give out more samples just say so. We were all getting one serving each too so I don’t understand their logic.

Awful service making us feel like we owed them stuff and then tried to gaslight us.

No place to sit and chill either.

Go to Mu’s around the corner instead. Highly...

Honestly, this is some of the best gelato I’ve ever had in my life. We walked 30 minutes from our hotel just to try it, and we loved it so much that we went back the next night!

We sampled a variety of flavors, including coconut, strawberry, basil, port & egg, and caramel. Our favorites were definitely the coconut and caramel—both were unbelievably rich and flavorful. One of the staff members mentioned that summers can get so busy that people wait in line for up to an hour. Fortunately, visiting Lisbon in February meant we had no trouble getting in.

The flavors, freshness, and quality of ingredients completely blew us away. Everything is locally made, and you can taste the difference. A phenomenal experience—highly recommend to anyone who loves gelato...