Cais 35 — Restaurant in Porto

This restaurant is nestled along the picturesque Ribeira waterfront, undoubtedly one of Porto's most enchanting locations. The atmosphere is truly magical, thanks in part to the live music that graces the restaurant every day of the week. The portions here are incredibly generous, perfect for sharing between two diners, and they offer a delightful trifecta of menus: Japanese, Portuguese, and Italian cuisine.

For pasta lovers, there's a pleasant surprise - an abundance of seafood that often outshines the pasta itself. And when it comes to sushi, prepare to be amazed by the freshness of the fish, unlike anything you've tasted before.

A heartfelt shoutout to Beatriz, who demonstrated exceptional customer service by remembering me even after a year, and showering me with care and attention. Likewise, Shakur deserves praise for his warm and welcoming hospitality. This is a place that holds a special place in my heart, drawing me back time and time again.

While the average bill per person may be around €50, the priceless emotions and experiences it provides make it worth every cent♡ line is usually no more...

The sushi was okay, but the service ruined our experience. The waiter greeted my Chinese friend in Korean (while laughing!), called me “acompanhante” (which can also mean escort), and made awkward, cringey jokes in extremely broken English. He couldn’t even structure a simple sentence like “we don’t have soup,” but he kept trying, making things more uncomfortable. I speak Portuguese, so he could have just spoken Portuguese and I would’ve translated.

Throughout the meal, he continued making awkward comments about how cute we were together, adding to the uncomfortable atmosphere. He even mentioned that the chef had recently changed, which may explain why the restaurant was empty despite the good reviews.

Overall, the experience was disappointing due to the waiter’s behavior, and I won’t be returning. I can’t recommend this place based on this experience.

There are way better restaurant options with better service for...

Upon entering the restaurant, we were greeted with a warm smile from the host, which gave us a positive first impression of the place. We were seated quickly and had no trouble finding a table.

Unfortunately, things took a downturn after that. The waiter who served us was quite unprofessional. He wasn’t friendly, spoke to us in a cold manner, and seemed uninterested in assisting us. It felt like we were bothering him with our requests, and he showed no willingness to help or explain the menu.

On the bright side, the food arrived quickly, and the timing of the service was impressive. However, the poor attitude of the waiter significantly affected our overall experience and made the atmosphere uncomfortable.

We hope the staff receives better training in customer service, because good food and fast service alone aren’t enough to ensure a satisfying dining experience without respectful and...