Solar do Marquês — Restaurant in Setúbal

I fell ashamed as a Portuguese having such a poor dining experience. Service is disgraceful and extremely poor probably one of worst i ever had. Staff is too casual and careless, extremely unprofessional giving the impression they didn’t know what they were doing. After waiting 30 min to have my order taken it took them more than one hour to serve the meals with complete disregard not even apologising for such shameful delay: Seems really poorly managed and disorganised, plates pile up on the vacant tables and pigeons quickly take over from table to table while staff does not even seem bothered to clean the tables. The food is not bad but with such a poor service i definitely do not recommend this...

AVOID. Just came out of this restaurant. Although the waiters try to be friendly, it turned out to be low-level food experience and bad and irrespectueux at the end. After requesting the bill and going inside to pay by credit card the waiter shouts cash only. I propose to leave my ID and come back tomorrow to pay in cash. Sorry we’re close tomorrow but there is an ATM round the corner. Ok, I leave with my wife to pickup cash. The waiter comes running after us accusing us of leaving without paying and finally mumbling that we can after all pay by credit card which we did right away. Evading taxes is one thing but involving your clients in the process is a step too far.

No cash...

Awful service. As soon as we got there we realised something wasn't quite right. The waiter was terribly nervous and edgy, couldn't stop shouting at the other ones what to do in the middle of a line of customers waiting to be seated. They got our order wrong, wrong food wrong wine. They served the main first and the starters after 25 minutes. A nightmare. When we stood up exhausted by all this and walked to the counter to pay, they couldn't even find our orders and work out the bill. The woman at the counter seemed completely lost. What a restaurant. Maybe we've just been very unlucky, but they should learn how to manage a busy restaurant first, rather than...