When I walked into the coffee shop, I was initially unsure about the seating arrangement. I noticed a male staff member guiding customers to their seats, so I approached him. He asked if I was drinking there, and when I confirmed, he gave me the option to sit inside or outside. I chose a table outside but still thought I needed to get my drink at the counter, as is typical in many US cafes.
I walked up to the counter, where another male staff member was helping a customer. He seemed cheerful and was smiling as they completed their purchase. When it was my turn, I asked for a latte. He asked if it was for takeaway, and I said it was for here. His tone and expression suggested that I might have annoyed him when he explained that there was table service.
I returned to my table, and a female staff member came to take my order. She wasn't very friendly and simply asked, "That's it?" after I placed my order. The coffee arrived promptly and was the first place I visited that served a drink with coffee art, a heart shape in this case. The coffee tasted good.
As I sat there observing the staff and other customers, it was clear that the shop catered primarily to tourists, given its location in a busy tourist area and the higher prices. Overall, the experience wasn't particularly special, aside from the coffee art and spending a few extra euros on my drink. Male staff member who seated me, made some small talk, asking where I was from and informing me not to miss the fireworks celebration for the Festival of Saint John. It was a short conversation, but it didn’t particularly feel genuine, more like part...
Read more15 mins waited for ordering take away a cup of over priced coffee and 2 over price pastel de natas (1.7€ each) and not sophisticate staffs. The coffee shop is average Morden wooden floor, when I arrived to the coffee shop there were 4 tables occupied (one table about to pay, one was finishing, 2 tables receiving their order) but 7-8 tables are available. I walked in and a male staff with glasses and very short hairs approached asked what do I want I replied “can I get a cup of latter with two pastel de natas for take away please” he then went to check pastel de nata in kitchen then come back to me “ok I will come back to you” (meanwhile there were 2 staffs behind the till and two on the floor which one is standing just look around. After 5 mins I walked to the till because the guy never come back. Ordered my take away and wait another 10 mins. I told the staff with glasses that “do you mind to make it faster for me because I am I rush please” he looked right back to me and “you are in a rush ? But we have to serve people before me ! We are doing slowly like this you are rude to tell us” I replied “I just give a feedback so you can improve the service nothing much” then he was aggressive to me until I got a cup of coffee and two pastel de nata which been sitting in a paper bag on a counter for 5 mins since I ordered and and receive a cup of coffee 10 mins after I ordered but only one table with 2 customers in the cafe. Good coffee, good pastel de nata but if you can wait you will enjoy...
Read moreWe come here on Saturday around 12:15 - there was about 20 minutes wait to get a table. We waited another 15 minutes for someone to take our orders… so, we finally get to eat after an hour.
The servers were friendly, but I think they are understaffed and unprepared for a full house. A few times, they brought us things that we didn’t order - they were supposed to go to a different table. And towards the end of our meal, they asked us if they can take the plates because they’re running out of plates. I think it was hilarious.
Food review: Chicken sticks were quite dry. The breading was so thick - it was hard and crunchy instead of crispy. It also lacks of seasoning. Loaded fries. The fries were undercooked and unsalted. Salmon bagel (not in pic) - the salmon itself was pretty good. The bagel is disappointing - it’s soft and not firmness of what a bagel should be like. It should be called bread. Florentine (not in pic) - it was very good! The poached egg was beautifully done. The Hollandaise sauce was delicious. We recommend this. Pancake with red fruit and mascarpone- this one is delicious. BUT, if you they didn’t run out of plates, this usually will be served on a bigger plate and it will be prettier as usual 🤣
The coffee was good. I love the cold brew - it’s very smooth.
So… it’s probably better if you come here on weekdays early in the morning when they aren’t so busy -...
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