Remy kitchen bakery — Restaurant in Arbat District

Small things matter Lousy service in all ways ( no friendly service, no warm welcoming), which can compensate for the delayed presentation/service.

All staff are near the kitchen area (including the front lady who supports us in the front to guide us through our front desk) I'm not welcoming, and I’m failing to provide a table despite the availability of tables. When the simplest beverages, like espresso and Americano, aren't served hot as they should be, it can affect the overall experience. Drinks like espresso must be served at the right temperature to enjoy their full flavour.

Waiting for 30 minutes to be told that the croissant is not available (is disappointing); businesses need to manage their inventory and communicate effectively with customers to avoid such situations of delay and unavailability, which can help others make informed decisions.

If the order, like Turkish egg, comes with simit bread, it should go with it (not putting the plate on the table), wait for the customer to ask for it, and then coldly say it...

When coming to a place like Ramy your expectations are set high, where you are looking forward for the food and the experience coming with it. Unfortunately the rosy picture we had in mind coming today was shattered. Our experience at the restaurant was not satisfying where at first we had to keep asking for someone to take our order and the only waitress with little english kept avoiding us, and finally when he came we needed to use google translate to give him our order which came wrong!! All the dishes that we didn’t were looking forward to try was already finished.

Long story short, if you don’t speak the language it will be difficult for you to enjoy your food the way you like.

For me it is a one time thing won’t do it again. Visiting a place like Ramy I always expect a better provided...

One of the famous breakfast spots in Moscow . Very famous with fresh ingredients and fresh bakery providing different types of breads, croissants, cakes and pasta .

We have tried more than 9 dishes and meals. From crab scrambled egg , 2 different types of pancakes 🥞 , Turkish egg , egg with mushrooms 🍄‍🟫 and egg Benedict. On the top of that different coffee & fresh juices.

All meals were delicious, fresh with different flavors.

Atmosphere was great, cozy and the space was huge.

Customer service was excellent with explaining all halal meals and try to understand what we are looking for .

Great experience and definitely...