KeP’s caffetteria — Restaurant in Bratislava

The croassants and coffee are good and inexpensive, which is a big plus. However, if I were the owner, I would immediately fire the unattentive ones from the staff and hire enough quality people. When the place is full, tables are kept left uncleared by staff so new guests cannot sit at them; even if they do, it takes long to be served - you want quick breakfast when you are starving, don't you? When you are finished, you normally have to come to the counter to pay, otherwise you would be waiting forever by the table (even if you have asked for the bill) and occupying a place for others unwillingly. Weekend afternoon experience: awful service confirmed. We sat for quarter of an hour without even being noticed; the place was not fully packed, so it wouldn't be a valid excuse why this would happen. Even after I moved to a different place (!) to be finally seen and noticed, one of the waiters went outside to sit down on the stairs to play with his phone or light a cigarette instead of finally serving us. I'd come back only after the staff has changed for the better, but this hasn't been happening for a...

Great place near my house I love a lot, yet just now I, unfortunately, had a very unpleasant experience. I went there to work for couple of hours, everything was great - croissant is delicious, coffee is tasteful (as usual), but when a came to one of the waitress to pay (the one with red hair and ponytail), she was incredibly passive aggressive and rude to me. This is our dialogue depicted: Prišli ste zaplatiť? Áno Ale ZA ČO? (with a passive aggressive tone ofc, like I was guilty for not informing her already) I named my order. And asked (I’m a foreigner but I learn Slovak and try to speak it as much as possible) “Len v hotovosti?”, to which she replied correcting me “IBA v hotovosti”, and I gave her a twenty. She was distracted by someone for like 20 seconds and didn’t see me passing her 20 euros. So when she focused back on me she started staring in a very unpleasant manner. I pointed to the 20 she gave me and she LITERALLY rolled her eyes at me.

I don’t think people who hate their customers that much should work in...

Úplne chápem príťažlivosť tejto kaviarne pre ľudí, ktorí majú radi Taliansku kávu, horkú prepraženú, ideálne aj lacnú. A zjavne je takých ľudí veľa, lebo vždy keď idem okolo, tak je to tu plné. A bolo mi jasné, že tu nejde o kvalitnú výberovú kávu, ale predsalen - zvedavosť mi nedala... aktuálne hodnotenie 4.6...čo keď sa mýlim? Povedali sme si, že dnes ráno si to preveríme, buď potvrdíme alebo vyvrátime naše predsudky. Odhodlanie sme teda mali, ale pri odchode z bytu som sa aj tak s jemnou výčitkou a smutným pohľadom obzrel za balíčkami kvalitnej Goriffee a Sweet Beans kávy na poličke. Už tradične pred vchodom do kaviarne postával hlúčik pofajčievajúcich kávopičov. Išli sme teda samozrejme dovnútra, nechceli sme si predsa návštevu znepríjemniť aj cigaretovým dymom. Vnútri celkom plno, pár voľných stolov sa ale našlo, tak sme sa pekne usadili. To že si dáme 1 espresso, 1 kapučíno a 1 croissant sme vedeli už pred vstupom - vo vitríne vyzerali croissanty aj celkom lákavo. Obsluha bola prekvapivo rýchla a všetko nám doniesli obdivuhodne rýchlo. Už však na prvý pohľad vyzeral chudák croissant veľmi smutne. Taký spľasnutý, ako keby v mikrovlnke ohrievaný, potretý pistáciovým krémom, čo mali na pulte vyložený. Sladký bol, to sa mu musí uznať, aj poriadne maslový. Ale o nejakej chrumkavosti alebo nadýchanosti sa tu hovoriť nedá, povedzme 3 ⭐ z 5. No a ku samotnej káve. Espresso tmavé ako smola, najprepraženejšia tmavá hmota, ktorá ledva tiekla zo šálky a zadrhávala sa v krku. Bol som vďačný za pohár vody, ktorý nám tiež doniesli. Kapučíno typicky spenené, výborne v ňom mlieko maskovalo zahorklú chuť espressa, ale chuťový zážitok teda veľmi biedny. Na konci našej návštevy ma pri platení veľmi prekvapil fakt, že karty neakceptujú a dá sa tu platiť iba v hotovosti. Zarážajúce... Výsledok našej návštevy bol teda taký, že ma utvrdil v tom, že radšej navštívim kaviareň s výberovou kávou a zaplatím dvojnásobok, ale zážitok bude...