What a disappointing experience!!! Ordered a coffee freezo - apparently there was no coffee?? Ordered a sourdough sandwich- waiter returns to advise us there is no sourdough?? Order a toasted bacon, egg, cheese and tomato- the food arrives with no tomato!! Ask to speak to the manager!! She also never arrived at our table !! Nevertheless she looked dead tired and very irritated to be at work on a hot, sunny Saturday!
I will never be back to visit! What a waste of time and money to be treated half heartedly by your staff!!
Management should ensure that the items on the menu are available for the patrons to order. It’s super frustrating to order an item you feel like and to be told there is no stock! Next time I’ll be at...
Read moreI have never received such bad service in my entire life .I came in at 5:20 and I sat there no one attended to me Finally after 10 min was attended by a waiter named Tanya who told me they will be closing soon.I then told him I won't be long just wanti to grab lunch and go He then gave me a menu as I place my order for a burger he said he can't order anything for me as the kitchen closed I then asked him that I have been sitted for 10 min+ and received no service He said "I SAW U WALK IN ITS NOT LIKE U WERE SITTED HERE FOR 10 MINS I HAVE NEVER RECEIVED SUCH BAD SERVICE IN MY LIFE And I think the only reason why I was treated so badly is because I was black There were so many customers being served at that moment yet I was...
Read moreVery Dissapointing Experiance.
Business hours state BenBom is open till 17h00 on a Sunday. Arrived at 16:10 for a quick bite but was informed that kitchen had closed at 16:00 already.
I do understand kitchens have to close at a certain time in order for chefs, kitchen staff etc etc to be able to leave at closing time of 17:00 as well, But closing the kitchen a whole hour before closing time?...
First time I have ever experienced this.
Why even allow guests in and serve them just to inform them the kitchen is closed?
Future patrons take note, unless you arrive an hour before closing time you will unfortunately not get to eat.
Very dissapointing as Food, Atmosphere and Service has always been impeccable at...
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