McDonald's Hatfield Square — Restaurant in Gauteng

McDonald’s Hatfield is a popular fast-food spot that consistently delivers on convenience, quality, and affordability. Situated in the vibrant Hatfield area, it serves as a go-to destination for students, professionals, and families seeking quick yet satisfying meals.

Known for its classic menu, McDonald’s Hatfield offers all the favorites, from juicy Big Macs and crispy fries to refreshing McFlurries. The food is prepared quickly without compromising on taste, making it ideal for those with busy schedules. The breakfast options, such as the Egg McMuffin and Hash Browns, are also a hit for early risers.

The restaurant features a clean, modern interior with ample seating, creating a welcoming environment for dine-in customers. For those on the move, the drive-thru service is efficient, ensuring minimal waiting time. Their self-service kiosks streamline ordering, adding a tech-savvy touch to the experience.

What sets McDonald’s Hatfield apart is its friendly staff, who strive to make each visit pleasant and hassle-free. Whether you’re grabbing a quick coffee, enjoying a leisurely meal, or fueling up after a long day, this branch upholds the brand’s promise of consistency and reliability.

For fast food that hits the spot every time, McDonald’s Hatfield is a trusted choice for locals and...

The food is always great .I love the fact that your franchise keeps the same standard everywhere .I like having my breakfast with a cup of coffee while working on my coding projects @ Mcdonalds.

I also notice that there is still a bit room for improvement in terms of customer service and self service .

Self Service : I enter the table number on the bot as I went to the till the number was already taken .

solution : If a table number is taken I feel like its a good user/Customer experience to let the customer know that the number you entered is taken.

Customer Service : The time I was about to purchase my meal at the till not sure if the system froze or restarted (the computer to order at the till) and waited about 4 minutes without knowing what's going on until they tell me that they restated it .

This was not a big problem but I also feel like if there is something wrong the customer should be notified right at that moment in that way customers will feel respected more and it will increase the relationship between the franchise and...

My friends and I ( who are mostly females) were at McDonalds early this morning, when 3 men walked in, one of them came straight towards us where we were sitting and stroked his hands down my friends cheek not once but twice. We were in full sight of the staff and security guard, NONE of them said or did anything while this whole scene played out right in front of them. After having pushed our way past this fully grown man he followed us while throwing around racial slurs. not only did the staff stand around being entertained and laughing off the whole attack, the security guard even walked over to him while they were walking away and greeted him so politely almost in an approving manner (THE SECURITY IS PRACTICALLY USELESS) . This is unacceptable for a GLOBAL FRANCHISE that is known for being a place of families.

The Hatfield branch is a complete shame to the franchise. This is not the first time that we have been personally attacked right in front of the whole staff and having it all be...