Ambassador Duty Free (Pty) Ltd — Local services in Gauteng

This diplomatic shop is more like a diplomatic flop. It claims to be an exclusive insider tax free haven for diplomats, but it's more of a joke. There are thousands of "sale" signs, but nearly everything is cheaper at Takealot and the like. A bad joke with absurd prices. Hard liquor is only available with embassy permission - thanks, corruption. And the selection? Mediocre. One employee in the shop has never heard of Galliano or Licor 43. Returning bad or wrong purchases is also difficult. You only get credit to buy something else. No money back. Bad joke... At least one salesperson was nice and admitted that it might make more sense to buy the items somewhere else. Two stars for honesty, but keep your hands off - rip-offs, touts,...

Disappointing, not allowed to park under the shaded area as it is kept for the apparent owner and another space for his wife, even though they were both not at the shop, when I asked if they were I. The shop, and I was told this by the guard outside. Spoke to a member of staff In the store, and asked her who’s responsibility was the carpark outside and was told they were the diplomatic shops guards, I explained my grievance and she helpful and she spoke to the manager. Shop manager was fixing shelves and obviously too busy too even look at or acknowledge me until I approached him. Maybe if your policy is to reserve spaces you should put up a sign in the spaces and or a flexible barrier, to inform customers thus...

I am a regular customer of this duty free shop, for us - diplomats - they offer a variety of products for affordable prices. They are very flexible and if you want something they do not have in their stock, most of the time they will order for you (especially electronics). However, I have to give them 4* because of their new staff they hired. There are some new employees (at the entrance and in the first floor with suitcases and dresses) who do not respect their clients and you feel very uncomfortable to even enter the place or floor. I hope the manager is aware of this and...