Mugg & Bean On The Move — Restaurant in Gauteng

Ordered on Uber eats from this Mugg & Bean and it took over an hour to make two toasted sandwiches and cappuccinos and it’s an OTM?? Not only that, but the bread was stale and eggs overdone.

I would not recommend. Find another M&B in the area.

M&B is always my go to and I’ve never experienced anything so under standard for the brand. If I was the store owner and an order took longer than an hour I would have at the very least left a note in the order to apologise and in fact offered something in line with the Generosity value the Brand upholds. This particular M&B...

Ordered 2 breakfast bagels first thing in the morning and was served cold bagels that were clearly from the day before. While eating, realised the bagel had missing ingredients, only had bacon and runny eggs, no relish and no rocket, etc. staff was very rude when I asked about the missing ingredients, and went back to person who served me and said she doesn’t work in the kitchen so doesn’t know what is inside, her name is Hazel. Was very disappointed, stopped eating after 1 bite, food was stale from not...

DO NOT SUPPORT THIS BRANCH!!!! Staff completely ignored me, i had to try and order 4 times. The lady "assisting" if you can even call it that was talking to another employee without any regard towards me trying to order. Had to explain multiple times what an ice tea was, most of the items where not in stock. I have never ever experienced service this bad before. It was also a very quite day with basically no one in the...