Nando's Brooklyn — Restaurant in Gauteng

I have had the poorest service imaginable at this branch. I ordered a small meal (1/2 chicken and 2 sides) for delivery to my home in Waterkloof at 17:20. It's now 20:30 and my food has still NOT arrived. I have phoned the branch numerous times to follow up. I was initially told by the manager, Monde, that the person who took my order took down my details incorrectly and that was the reason for the delay. However, it's now been an hour and a half since 'correcting my details' with him and STILL the food has not arrived. His most recent excuse is that the driver is not contactable. With all this, he offers no solution to the problem, or way to rectify the situation. Instead, he uses his driver as a scapegoat. He has made no effort to come up with an alternative plan to ensure my food is delivered in due time. I sincerely hope no one else has to experience this, and I am posting this to advise customers to refrain from using this branch as the...

Lol, have you ever been to a chicken restaurant, and they don't have chicken pieces??? That was me, ladies and gentlemen! 😂 but overall, the staff was super friendly. They don't have baby booster seats, which was a little unfortunate, but luckily, Mama travels with pillows, so I just set up my little one on a pillow for height. The food we were able to order was really lovely. Especially that Shisanyama kebab thingy!!! 10/10!!! I will always come back for that. It wasn't particularly busy, maybe the only weird thing is having people from across the stress use the restaurant as a "double-up" space. Like you're eating and people from the street just enter and exit from the main entrance. I found that particularly strange, as a safety issue, being a parent and all. But yeah, I rate the...

This was no ordinary restaurant visit. This was a pilgrimage.

Following a tragic, bun-based betrayal by another establishment (name withheld but you know who you are, clown), I sought redemption.

I ordered grilled halloumi with extra extra hot sauce — not for the taste, but for the spiritual renewal. • Staff: Kind. Did not judge me for my unhinged cheese order. • Sauce: Volcanic. Therapeutic. Possibly sentient. • Fries: Crisp. Kevin-approved, until the peri-peri humbled him.

I left the chicken untouched, lovingly packaged for my husband. He will eat it cold and be thankful.

Warning: Not recommended for mild girlies, weak-hearted pugs, or anyone still emotionally fragile from fast food trauma.

5/5 – Like therapy, but with carbs...