Wimpy — Restaurant in Musgrave

Ordered a basic and very simple breakfast of bacon and eggs and coffee. Waited a long time just to get the coffee! A quick and easy to make breakfast took such a long time. I had to call the waiter twice to ask why my food was taking so long when she should have kept me updated! I had to keep looking for her and ask another waiter to please call her for me.... just to be told it's coming, when it wasn't! A family sitting not far from me got up and left without being served - they too were very upset. Eventually I said I no longer want the food just bring me the bill for the coffee. My waiter did not return with the bill. As I was getting up to leave the food arrived. The manager come too, apologising for the long wait? I brought it to her attention that it wasn't a busy morning! To add insult to injury, the eggs were drowning in oil. I was offered more eggs....! After having waited an eternity just for a simple plate of bacon and eggs I was expected me to wait again - my bacon would have been ice cold by then!!! The better part of my morning was spent sitting at Wimpy Musgrave waiting for a simple, basic, quick to cook plate of food! I was told the problem was in the kitchen! Well perhaps the kitchen staff should have eaten their own oily food and paid for it!!! I will definitely won't be going back again. There are many other restaurants to...

Deeply saddened to give this kind of rating and feedback. Food - terrible, my steak was OFF and it stank, chips were under done and soggy, the rest of it tasted like it was kept in freezer and reheated to serve and that to, wasn't a great job done reheating if that's was the case, they excuse was load shedding but I'll get to that in few seconds.

Service was underwhelming for a place that had more than 15 tables unoccupied when we got there, yes we got there 45 minutes before loadshedding, place wasn't busy at all, waiters and waitresses were chilling out front..., we only got asked what we wanted to order 15 minutes before load shedding began, out food came 30 minutes after load shedding had already started but still, they blamed it on load shedding, mind you we didn't have anyone waiting on us, people who came in 15 minutes after us, got their food for before us and we're served by the same guy who sat us down and said he'll be out waiter, I prefer not to say names.

Atmosphere changed after loadshedding place started to be packed but still there were tables available that weren't used from the time we got there.

I wouldn't recommend that you go there if there's going to be load shedding, because clearly that is the problem according to them and the lady...

Recipe for a Perfect Customer Experience – Served by Lucky at Wimpy 🍽️

Ingredients:

1 generous smile from Lucky A heaping spoonful of attentiveness 2 cups of professionalism A dash of genuine kindness Unlimited top-ups of warm hospitality A side of fast and efficient service And just the right seasoning of good vibes! Instructions:

Walk into Wimpy expecting a simple meal — walk out with your day made, thanks to Lucky. Be warmly welcomed with a smile that sets the tone for a great visit. Add in quick service, thoughtful recommendations, and attention to every little detail. Let it all simmer with a vibe that makes you feel seen, heard, and appreciated. Finish it off with that extra-mile attitude that makes you want to come back — not just for the food, but for the service. Result: A five-star customer experience that’s hard to find and easy to remember. Lucky doesn’t just serve meals — he serves joy, one plate at a time.

Thank you, Lucky, for making Wimpy feel like home with every visit. You're...