Prost Pub & Grill, Seoul — Restaurant in Seoul

A Terrible Experience at Prost on Christmas Eve

Our visit to Prost in Itaewon on Christmas Eve was an extremely disappointing and frustrating experience. From the outset, the treatment we received was discriminatory and unprofessional.

Whenever we ordered drinks, we were asked to pay in advance, an unreasonable request clearly based on an assumption that we might not settle our bill. This policy was not applied to other customers, making it clear that we were being singled out. Such behavior is not only offensive but also unacceptable in any establishment that claims to value its patrons.

Additionally, the service was appallingly slow throughout the evening. To make matters worse, after sitting at a table for 20 minutes, a waitress approached us using her phone as a translator to inform us that our table was reserved and that we had to move to a poorly lit and uncomfortable area of the venue. This level of disorganization and lack of professionalism left us feeling unwelcome and humiliated.

Prost's management and staff seem to have no regard for customer experience or basic hospitality. It was an unpleasant evening, and I would strongly discourage anyone from visiting this establishment. There are far better options in Itaewon that treat their customers with respect and provide...

My friend and I were looking for a chill but not too quiet place for drinks and found Prost. We ended up going 4 nights that week. The place gets really packed on the weekends, I'd suggest going on a weekday when it's less busy. Lots of locals and only few foreign people so you can make Korean friends. I guarantee people will talk to you, most of the people that go there are single too. But unlike some clubs in Korea, people treat you with respect. All in all Prost is for you if you're looking for LOCAL people to hangout with, otherwise go to any Thursday Party.

PS. I would rate 4/5 instead of full 5 since most of the time you can't find a free table unless you're a girl and willing to sit with a bunch of guys that will try...

This is one of the most upscale places in Itaewon. Do dress up to an extent. I came here on a Saturday night, and the place was decently crowded, mostly Korean groups and the odd foreigner. I didn't really see any inter-mingling. I had a glass of Guinness that was decent. The Caesar salad was really good. Prices are high and the service is excellent. They do have a table service system where if you don't buy a bottle for your table then the table could be given to someone who does. I guess this is enforced...