Palermo, oh my goodness, the food here is absolutely amazing! It's like stepping into a candy store for the first time. Our choice was the medium-rare steak with French fries and their special sauce. The steak was a juicy and delicious masterpiece, and the fat on it practically melted in our mouths. The French fries were perfectly fried and seasoned just right. The sauce and veggies on the side were equally delightful.
But the real star of the show was the Paella. I've had Paella in Barcelona and other places around the world, but nothing comes close to what this restaurant serves. The rice and the seafood was flawlessly seasoned and cooked to perfection, with just the right texture, not too hard or soggy. The flavors were fantastic, and a squeeze of lemon made it even more delightful.
The cappuccino was also delightful.
The customer service at Palermo was top-notch, adding to the overall positive experience. We're already looking forward to our next visit, as we can't wait to savor these incredible flavors once more. Palermo is a culinary gem that you don't...
Read moreES: P1: El entrecot estaba muy bueno, jugoso y en su punto. El señor mayor con el pelo blanco que nos recibió y tomó nota no hablaba mucho inglés, pero fue muy amable. P2: A mitad de la comida encontré un pelo blanco extraño. Llamé al camarero. El señor mayor ya no estaba, vino un camarero joven, de piel un poco oscura, con rasgos asiáticos. Le mostré el pelo, pero dijo que no veía nada y se fue con una actitud bastante impaciente. Yo solo quería una explicación. Si él hubiera explicado bien, yo tampoco me habría molestado, porque podría ser un pelo de cepillo o pelo de vaca. Intenté hablar con otra camarera más mayor, ella le pidió al joven que viniera (aunque ya había venido). Luego vino otro camarero mayor, vio el pelo y dijo que no era “pelo” sino “carne fiber”. Pero claramente era duro, no era carne… ¿O quería decir pelo de vaca? Incluso lo señalaba en su propio muslo. Entonces el joven camarero dijo que me traería otro plato. Yo acepté. P3: El nuevo plato no parecía igual al anterior y la cantidad era la mitad. Es la primera vez que veo que te cambien un plato con solo media ración. P4: Al cortarlo, vi que estaba casi crudo. El primero chispeaba y estaba bien caliente, este estaba frío, como a temperatura corporal. ¿En serio? P5-P6: El entrecot apenas tiene grasa, pero el estado en las fotos 5 y 6 era totalmente seco y duro. Difícil de tragar. En resumen, la actitud del servicio me decepcionó mucho. La carne al principio estaba buena, eso no lo niego, pero todo lo que vino después — el trato, el cambio de medio plato, el término de cocción — simplemente no lo entiendo.
EN: P1: The sirloin steak was very tasty, juicy, and cooked just right. The older gentleman with white hair who seated us and took our order didn’t speak much English, but he was very kind. P2: Halfway through eating, I found a strange white hair/fiber. I called a waiter. The older man was gone, and a young man with slightly darker skin, possibly Asian, came instead. I showed him the hair, and he said he couldn't see anything, then walked away a bit impatiently. I just wanted an explanation — if he had explained properly, I wouldn’t have been bothered. It looked like a brush bristle or cow hair. I then signaled to an older female staff member. She told the young guy to come over again (even though he already had). Then another older male waiter came, saw the hair, and said it wasn’t hair, but “carne fiber.” But it was clearly stiff and not meat — maybe he meant cow hair? He even pointed at his thigh to explain. Then the young guy offered to replace the dish, and I said okay. P3: The new plate didn’t really look the same as the first one, and the portion was only half. First time I’ve seen a replacement meal served in half portion. P4: After cutting into it, it was basically raw inside. The first one was sizzling hot, this one felt barely warm, almost body temp. Seriously? P5-P6: Sirloin doesn’t have much fat, but from photos 5 and 6, the meat was dry and hard — very hard to swallow. Overall, I really didn’t appreciate the way the staff handled the situation. The food was fine at the beginning, but the service, the weird half-portion replacement, and the doneness issue — none of...
Read moreIt's a shame this restaurant is limited to who they serve vs. what you want to order. I heard about this restaurant from friends in the US who all convinced me that "I need to try this paella 🥘"... So... I purposely did not eat breakfast and lunch that morning so I could save my appetite for dinner. I was ready...
Unfortunately they wouldn't serve it to me because they said "2 person minimum". I said I would pay for 2 people (because I could take the extra home) and plus I was hungry., but they refused and instead convinced me to get a seafood platter.. it was good, but there were too many fish in the bones for the price they charge. Lots of bones in the fish.
And I kept looking over at the 2 tables next to me on each side... both whom got paella. And they didn't even finish it. It was a waste. They didn't even take it home. I'd have at least taken leftovers or finished most of it myself. Ah well...
So ya... If you come here. Make sure you come...
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