Pollo Expresss — Restaurant in Benidorm

Disabled People BEWARE! ♿️♿️

Placed a pick up order to arrive to a huge commotion...apparently a glovo delivery order was wrong or missing or confused.Im a disabled veteran and sat in front of the counter for over 15 min on my wheelchair waiting in the cold on my order and after waiting so long I left.The guy that took my order then over ran after me to tell me that my order was cooking that I came late.I placed my order over the phone at 6:30pm I got there at7:10pm to wait until 7:30pm then I left.The place was completely empty on a Friday. Ridiculous! I'm a disabled tourist and this was clear discrimination.If I wasn't in a wheelchair this would never happen.I received a scolding because of the way I looked in a wheelchair about my timing,even tho I was told it was going to take around 30.NEVER AGAIN! IF YOU ARE DISABLED THEY WILL TREAT...

Ordered steak and chips here for 2 people and was served jacket potatoes which were actually very nice and tasty. We sat there for ages waiting for our steak and chips thinking the potatoes were the starters. One of the employees came to us and said he doesn't look good for him if we don't eat the potatoes.. We ate some of the potatoes, but didn't want fill up too much as we thought steak was on its way.. Waited ages and ages and then asked about the steak and chips and they didn't understand steak or beef. Went away very disappointed. Shame as the food smelt so...

I highly recommend this place. Lovely food, reasonably priced and zero fuss.

I usually get the chicken with a baked potato, although they have other options that look nice too.

They give you Moroccan tea on the house, which is a lovely touch after a nice meal.

Please note that the place isn't luxurious in any way but it's clean and...