Bô Coffee — Restaurant in Madrid

Terrible service. The food is fine, but I will not be back- simply because of the service. If you want to waste your time and have no one tell you your food is NOT coming after about 45 min of waiting and no one coming to your table to check on anything at all, then yes this is the place for you. Is it that hard to say, fyi it's going to be an extremely long wait would you want something different instead? Truly do not understand why paying customers time is not valued, or their experience to actually want to return or tell their friends,etc. I thought this was a business... And you just lost a customer who lives on the same street due to that

Honestly I considered to leave without even paying for my coffee because the service was so poor they truly would not have even noticed me gone.

Went there in a good mood- unfortunately left in bad mood (and also hungry since I had to eventually leave after 45 min without any food nor explanation). To make the experience even worse, when I went to pay for the coffee and asked again what happened, the staff literally did not care at all haha which is what they basically told me in words- it was shocking.

Recommend Clima Cafecito just next door instead of this place- you'll have equally good food/coffee and a much better customer...

Worst dining experience in Madrid. Expect to: wait outside for being seated for an hour (while half of the tables are empty for half of that time), then almost 40 mins for your order to be picked up (they didn't even let us order drinks, saying "no, you should wait for my colleague"), then if you have no more time to wait for the food, they won't rush with packing it to-go either. The most absurd thing is that they blocked the sliding door and were opening it just manually with their remote (I assume to keep people from entering the place?..). We had to literally ask them to let us in from the terrace to go to the bathroom (and leave) and wait for them to open that door… I’ve been to the place a year ago, and absolutely loved it, not sure what went wrong. The food is just really good to be fair, but never ever coming back, cause almost the whole staff felt extremely ignorant, and I've never experienced such a terrible way of handling guests… That's definitely not hospitality and left a really bad feeling afterwards, as plenty of people mentioned in the reviews. The city has way too many nice places...

The food is good, i mean it should be for the price but honestly i will never go back. The place is packed and the employees are not faulty for that, for what they are for is having a queue to be basically skipped over, i was first in line and i enter after other people because he set up the table for two people faster than for me just one. then it took 20 minutes to even order, then once my food was there i nearly finished and then received a water down coffee that they had forgotten (supposedly it is a speciality coffee place) and then honestly everything just made my morning start badly. SOOOO if you want to wait to enter like 25 minutes then maybe order in another 20 and then get your food maybe 10-15 minutes after and drinks 20-25 minutes go for it. But Madrid is enormous there is enough breakfast bars around the city for everybody and this one is not worth it :) Keep in mind is not in the center is like 15-20 min from Gran Via metro, walking i think it...