Toma Café Olavide — Restaurant in Madrid

If you're looking for a cosy place with smiley staff, warm madrileño atmosphere and if you like to feel welcome when you enter a café: then don't go to Toma Olavide. Staff: dark atmosphere, everyone dressed in black, no smiles and always the feeling you're bothering them (almost feels like being in a Paris café) Take away coffee: you have to wait 15 minutes for a cappuccino to go Food: good but nothing exceptional either (it's tostadas and granola bowls, I've seen better in terms of being original), you can find way better in similar coffees in Chamberi Atmosphere: pretty cold, playing the "hipster minimalist trendy" style but for sure it's super ordinary Wifi: they offer wifi, but you need to sit in the dark seats at the back of the cafe which feels anything but welcoming. The message is clear "Please hipsters come to our bar because you love to spend 10€ to be seen with a nice coffee and an avocado toast and make an Insta picture out of it, but don't work in our place because you'll never gonna spend good money, we only want you if you're going to read Kafka and listen to Sufjan Stevens in our café". Well I've got breaking news for you @Toma Café: the place you have will exactly bring the type of people you don't want to have. Note: they even use a camera to push their waiters to go to a client if he opens his laptop in the wrong seat. Nice big brother atmosphere.

A few positives: their music playlist is nice and the bread used for tostadas is good but frankly you can find this in tons of other places in the neighbourhood;

But definitely, if it's crowded, it's mostly because it's perfectly situated next to Olavide and they get a lot of passage. I'm pretty sure they would never have this type of attendance if the location was not as good.

Yet another uninteresting place in an increasingly...

I ordered a medium Flat White and received a small one. I told the barista (the long haired Argentinian one) that thats not a medium coffee, but a small one. He then perceived to tell me that that's a medium, and showed me a cortado cup saying that's small. I was late at work so I just left but it's unbelievable how some people just wanna scam you. Besides this when I first told him that the coffee was a small, not a medium, he started talking to me with a very bad and superior attitude, gaslighting me. I bought coffee from Toma in the past three years almost daily, but this is gonna end now.

Answer to the owner: I was not expecting for you to say anything good after reading all your answers to other people's complains. It's very funny how, instead of saying "oh we're so sorry for what happened" you keep pointing the finger to those in the right. I explained which barista it was so you could know and talk to him for the future, but it's clearly you're just like him. A scammer between scammer. All those ugly answers to people's reviews... it's amazing how people still buy from Toma. Your attitude is disgusting. "No drama just coffee"? Yeah, when you won't be scammed on your own money. Until then, shhh. But don't worry, controls are on their way. Your business will be revived soon, or are u paying peple to...

I ordered a capucciono with oatmilk while I waited for my friend. Once she arrived, I decided to have a iced latte with her. When the latte arrived, it turned out that both the ice latteswere with normal milk. I asked to change mine for a latte with oat milk, as I cannot drink cow milk. However, i was informed by the server that If i wanted an iced latte with oat milk, I would have to order another one. He then left with the second iced latte,, not even putting on our table so that my friend could have my iced latte. My friend even wondered why the server seemed so mad? Both when I owned a coffee shop and when I have accidentally ordered the wrong milk in other coffeeshops there has never been any issue of getting another one for free for a costumer, provided the the wrong drink is untouched. The coffee here costs 3,5-4 euros, while making it costs the company probably less than 30 cents. To not look past that for a returning client, for me that's pretty not...