La Pizza di Napoli | Pizzeria Marbella — Restaurant in Marbella

Very Disappointing and Unfair Treatment

I recently visited this restaurant in Marbella and had a very bad experience. I was told that if I ordered my food to take away, it would be ready in 15 minutes. I agreed, but instead I had to wait 50 minutes.

While I was waiting, a customer who arrived after me received their food much earlier. When I asked why, the staff explained that they prefer to serve people eating in the restaurant first, and since I was taking my food away, it was “okay” for me to wait. This is unacceptable. All customers deserve fair treatment, regardless of where or how they eat their food.

To make things worse, the staff spoke to me in a rude manner, and when I raised the issue, not a single person offered an apology. I left feeling frustrated, disrespected, and unwelcome.

I will not be returning, and I hope management rethinks how they treat...

We ordered 3 pizzas and here are the reviews of each:

La Margherita - 2.4* - was the most average pizza and cannot recommend to anyone that ever tried a good one.

Prosciutto e Funghi - 4,5** - this was the best of all, but a little bit burnt (as all were)

Capriciosa - 3.3* - very interesting pizza outside of the menu.

Pizzas are relatively small, between 27-28 cm. The restaurant review doesn’t correctly highlight the quality.

However the staff is super friendly and very nice people working on it. I hope the chef will improve the pizza to match the Google review average ratings (4.9** at the time writing...

Fantastic little Pizzeria in the heart of Marbella, the dough is fantastic and so are the other ingredients. My Pizza - affumicata was slightly too salty and too greasy, but only just. Otherwise I enjoyed it throughly! Service is fantastic, friendly and speaks great English and the Chef/Pizzaiolo also came out to check if everything was OK - a nice gesture. Overall a perfect little neighborhood spot with 6 tables inside and about 3 outside. The only drawback I can think of is the lighting - very bright and very cold light temperature. After a while my eyes...