Restaurant Bamboo — Restaurant in Nerja

WORST SERVICE EVER! I will elaborate: I work in hospitality for the past 25 years and I'm very successful in what I do. I chose the place randomly on my way to the beach. The outdoors interior & the location (balcony with sea view) drew me there like a moth to the flame. Checked the menu by the door and spotted the grilled sea bream I was in a mood for! Price was awesome for what they're offering (€19.50 for 700gr fish!!!) I waited to be seated (one person) and the so called fat, baldy, glasses "manager" by other reviewers, pointed a high chair table. I asked if I could seat at a normal table (I was planning to enjoy my meal and drink few beers so wanted to be relaxed) and he ROLLED HIS EYES with absolute indignation. Sat down and asked him if he speaks English as I don't speak Spanish. He said no. Other "baboon" came to take my order. Simple order, I pointed the menu: sea bream and bottled Mahou. Anticipating my goodies I couldn't help it but observe what was happening around me with other tables. The "baboons" were chuffed to welcome big groups and/or regulars with wide smiles on their faces (money making 😉) There were customers that even came to bring a present to a female staff (not dining at all) as a gesture to someone who took care of them while they're eating there in their holidays. At same point I ordered a second Mahou (pretty clear "uno mas Mahou por favor") and a random pint of beer was served. Instantly I said "No, bottle Mahou por favor" and the "manager" started to speak in Spanish in a weird tone of voice and finished his whatever he was saying with "no pasa nada". When finished my food and asked for the bill (la cuenta por favor) , I was OF COURSE totally ignored. Waited for a little bit and then stormed inside, clearly upset to pay the bill. I screamed "de p*ta madre" in my language and I'm sure they understood what I meant by the tone of voice and body language. Previous reviews were mentioning baby stroller put away but they did the same with a wheelchair assisted person 🤬 just to have space for themselves. I really enjoyed the meal and worthed 5 stars! The location is awesome as is literally next to the beach! But the staff were absolutely rubbish 🗑 Last but no least: restaurants have the right to deny service (for any reason). If you don't want single people to occupy your tables in busy season, totally fine with that, just smile and say "sorry, we fully booked". If you want your customer to pay what THEY ordered DON'T say "no pada nada". You can say "no pasa nada" only if you're about to offer goodies...

Such a shame. You wouldn't believe how they treat families with young kids and heaven help you if you have a pram.

We had staff (I think management) ask us to move our pram into a non existent space. What might have been a better idea was to give us a pram friendly table to start with but that would involve actual sensible thoughts which they clearly are not able to do. Anyway, there was clearly enough space for all concerned as staff passed by freely for our entire visit. When I asked for the bill the same old and round manager didn't even acknowledge the request. When I finally got it, the same manager with the unhealthily high BMI spoke to me like I was a child when I asked to pay by card.

I am thoroughly disgusted by the way they treated us.

The cod was flavourful and the burger was like the managers cholesterol - poorly cared for. But seriously, it was awful and I'd have told them if they'd given a care for their customers experience and asked how our meal was. Shocking service.

Right next door is a far superior restaurant called La Botega. Don't think about going to bamboo unless you enjoy being bullied by your...

Only 1* because zero or minus stars are not an option. Ate there last night starter ok if you like reformed seafood sticks in with your prawn cocktail, main course of pork tenderloin with malaga wine terrible. Arrived at the table covered in what can only be described as conjeeled (tasted like) hoi sin sauce. The meat resmbled something I can only visualise as M Ghandis flip flop. Mentioned that the meat was a bit dry and plate was whisked away with a look and manner of annoyance. Another waiter appeared with a menu, told (not asked) me to order something else so went for the lamb chops which I did. They arrived 3/4 mins later. Tried eating them (had asked for them to be cooked pink, not tartare!!) Anyway, just got off the toilet now. The other member of the party ordered the giant fish and prawn, which to be fair looked really good. Hope this review helps the restaurant re-evaluate its staffing and chef...