Santagloria Coffee & Bakery — Restaurant in Palma

One thing of warning here, if you do not speak Spanish fluently, then please ask for and keep your receipt.

We ordered two chicken sandwiches and a tiramisu latte and americano. They served the first round ok and everything was good. We then ordered a second coffee for which they didn’t give us a receipt and also did not give us the coffee. That turned into a huge drama scene where other people had to translate and tell them that we didn’t get the second drink. They wouldn’t understand and wouldn’t believe and kept saying we didn’t pay. I had to log in to my bank online and show them the credit card transactions. At that point we were so disappointed and were going to miss our train, that we were like never mind. They wouldn’t let us leave because they thought we didn’t pay. Super embarrassing. Anyway, please keep your receipt because they will say you didn’t pay. And don’t order a second round of...

La peor experiencia en Mallorca – un lugar para evitar

Fuimos atendidos por dos chicas jóvenes que, desde el principio, demostraron una falta total de profesionalidad. Nos cobraron por un batido y un zumo de naranja, y después de pagarlo, nos informan que el batido ya no estaba disponible. En su lugar, nos ofrecen un zumo de naranja industrial, de calidad pésima, sin darnos otra opción.

Para colmo, había una diferencia de precio entre los productos, pero no hicieron ningún esfuerzo por devolvernos la diferencia. Esperamos más de 20 minutos, y al intentar hablar con ellas, fingieron no entendernos.

Este sitio es un ejemplo de mala atención, engaño y falta de respeto hacia el cliente. Si quieres evitar perder tu tiempo y tu dinero, no pises este lugar.

La pire expérience à Majorque – un endroit à éviter

Nous avons été servis par deux jeunes femmes qui, dès le départ, ont montré un manque total de professionnalisme. Elles nous ont fait payer un smoothie et un jus d’orange, puis, après paiement, nous informent que le smoothie n’est plus disponible. À la place, elles nous proposent un jus d’orange industriel, de qualité médiocre, sans nous laisser d’autre choix.

Pour couronner le tout, il y avait une différence de prix entre les produits, mais elles n’ont fait aucun effort pour nous rembourser la différence. Nous avons attendu plus de 20 minutes, et lorsque nous avons tenté de leur parler, elles ont fait semblant de ne pas nous comprendre.

Cet endroit est un exemple de mauvais service, de tromperie et d’irrespect envers le client. Si vous ne voulez pas perdre votre temps et votre argent, n’y mettez...

I understand that Malta doesn’t want tourists but this is no was to behave with any paying customer. Very rude with tourists. Refused to give us ANY napkins by saying they don’t have it. We ate inside so we saw when a minute after the young girl gave them to the Spanish speaking people. My boyfriend stood then up and pointed to them asking again to give us one. It was not a language barrier as when we asked we showed/pointed to a used napkin on the table.

The bathrooms and the floor were absolutely filthy. So was the...