Restaurante Casa Julián Balcón del mar — Restaurant in Puerto de la Cruz

Extremely rude staff. We waited for five minutes at the entrance to be seated. Two staff members saw us straight away and kept ignoring us. We then walked up to the front desk and asked to be seated; they just shook their heads at us because it turned out the restaurant was full. But they let us stand there waiting while ignoring us when they knew all along they were full. Clearly the staff know they can fill the restaurant due to its prime beachfront location and thus don’t bother treating customers...

Octopus, calmari, salad with tuna… nothing nice in taste. Very oily and doesn’t taste fresh. Shrimps were ok. The oceanview is nice but that’s all. The waitress was rude to us and very unpleasant. We all felt not welcomed and not nice. Won’t recommend anyone due to the stressful atmosphere. Felt more like an intruder than a welcomed customer because of the...

Great views to the beach(it's 200 yards from)it.Reserve in advance as it gets packed but can try your luck. Portions huge but good value for money. Variety of sea foods, fresh fish, fried squid and octopus. The salads were amazing with tropical fruit. The service was friendly and the place was very clean. I recommend...