Restaurante Abades Ronda — Restaurant in Ronda

Extract from your mission statement:- A trip to Ronda is not complete without visiting us! Discover a delightful cuisine while enjoying breathtaking views in one of the most charming places in the city. Will you join us? On a previous visit to Ronda, I identified with the mission statement by the Abades Ronda as a place I would like to visit because of the menu and the impressive viewpoint on offer. On this occasion my guest requirements was for wheelchair access. We attended early in the morning of Wednesday 14 May 2024. Spoke with the front of house staff/maître d' who was very accommodating, providing a personal tour of the crystal room restaurant, identifying a suitable table for wheelchair access which also gave my guest that impressive viewpoint alongside their dining experience, the table was reserved immediately for 20:30 that very evening. My guest and I arrived at the required time. Front of house staff/maître d' did not greet us on arrival. Asked whether we had made a booking reservation and whether we understood that wheelchair access was via a lift through the kitchen. My guest and I confirmed that we had made a booking earlier in the day and details of this could be found within the resturants front of house bookings. On entering the restaurant, the table which we had booked earlier in the day was not available, no other tables offering uninterrupted panoramic views for wheelchair users were a immediately available. The waiting staff assured us that a table would be readily available as other guests had completed their meal. However. These guests shortly after our conversation were served their dessert course and it could not be ascertained that they would not be finishing their evening off with further conversation over coffee. Immediately, I approached the maître d' station at the front of the house to articulate my dissatisfaction. Prior to my arrival, the maître d' had been engaged in conversation in English with another guest, having clearly addressed both myself and my companion earlier when directing us to a table at the rear of the restaurant, which offered obstructed panoramic views. Upon realizing that my preferred language was English, he subsequently feigned a lack of understanding and did not realise that I had a reasonable understanding of Spanish or that my guest was fluent. The maître d' said he had no knowledge of our booking. However. I directed him to the booking made, for which he had managed to highlight the other guests arrival annoited above and below our booking. I was both disheartened and humiliated by my inability to provide the dining experience I had promised to my guest. More significantly, my guest was also made to feel this disappointment. Consequently, I requested that my dissatisfaction be officially recorded. Eventually, we were relocated to a more suitable table. My companion and I ordered different cuts of meat; she requested hers to be cooked medium, while I opted for medium rare. However, she received her steak medium rare, and mine was cooked medium. The waiting staff offered to fire her cut to medium, yet there was no proposal to rectify my order, leaving us with no choice but to exchange our respective cuts between the two of us. I brought this matter to the attention of the maître d', requesting that he visit our table to assess the situation personally, but he declined. Consequently, I had to take a photograph for documentation and complaint purposes. The maître d' during the dessert course approached our table bearing two sheets of blank A4 paper. This was intended to symbolize the hoja de reclamaciones (Complaints Form), a legal obligation in Spain. However, these two unadorned pieces of paper did not fulfill the requisite legal criteria. Re-Attended Friday 15 May 2025. Entered into dialogue with the Head of House. Ultimately, I was met with the customary corporate response, which suggested that I could dine with them at a discounted rate. In this manner, they ensure they are not financially burdened like their customers. I declined this...

Absolutely ridiculous place. Miserable waitress that literally run away from the table before we were done placing the whole order (there were no more than 4 occupied tables and 2 working waiters at that time). We had to “hunt” her multiple times in order to get some drinks.

They served us so called aperitif (chopped onion mixed with with peppers🥴) and some bread. We did NOT order the starters, they were simply placed on our table, yet they put it on the bill and charged €1.5 for each of us. How arrogant is that?Upon paying, the waiter pretended he did not understand English and since we were fed up with this culinary “experience” and wanted to leave as soon as possible, we simply paid it.

The sirloin that was supposed to be served with potatoes and vegetables came.. without vegetables. Zero sauce - just the beef thrown onto the plate with some french fries. 2 of 4 sirloin arrived not medium - as requested - but almost totally rare. After our complaint regarding missing vegetables and sauce it was served when we were almost done eating.

Seriously guys, why do you even bother keeping this...

AVOID! UNLESS THEY SORT it out - sadly one of top 10 worst meals of my life and in my beloved Spain! Where you can have great tapas for 5 Euros, here I paid 23 Euros for a meal that made me SICK! Please management of Abades Ronda - do something! WE ORDERED GOAT AND it STANK!! it was so bad, only bones and barely any meat and it STANK and was so bad I wanted to throw up. The guacamole with nachos as a starter was probably worst unfreshest guacamole ever in my life (I am 39 ok, 41 countries and many travels). We both felt so disappointed and THIS IS FOR MANAGEMENT OF THIS PLACE - I LEAVE SUCH BAD REVIEW (HAPPENS VERY RARELY) SO YOU CAN CHANGE SOMETHING - THIS WAS DEFINITELY ONE OF MY WORST MEALS EVER, GREAT VIEW BUT I FELT NEAR SICK!in a country where for 10 Euros you can have a great meal - SOMETHING...