Nunu — Restaurant in Sóller

Very disappointing experience. Ate at 7 restaurants during our week in Soller. All good except NUNU. Arrived on time and staff friendly & jovial. Ordered starters, main course and drinks. Was going to have the prawn paella / Risotto but advised to have the meat Risotto - 20 minutes to cook, OK. Table next to us vacated and a [party of 4 arrived. Our starters arrived quickly - fine. Thirty minutes passed. Enquired about the main course. “it is coming”. Another 10 minutes enquired again where is the main course? “It is being plated - It takes 20 minutes to prepare” OK, Another 10 minutes, Is our food ready? “We don’t start it until you finish your starter as it takes 20 minutes - it is coming now” ANOTHER 10 minutes, (1 hour now). The table of 4 had ordered, had 2 bottles of win and both main course and dessert and had left !! I left the table to find out what was happening. They did not like that. The manager retorted “ I have told you it is coming and it takes 20 minutes to prepare” then with a raised voice “ YOU ARE NOT THE ONLY PERSON IN THE RESTAURANT YOU KNOW” Another 5 minutes and the food arrived. My wife’s steak was good. My Risotto appeared to have spent some time in a microwave because some parts were warm and al dente whilst other areas piping hot. The meat was tough so I left that. The flavours of the risotto had not yet melded together. The waiter asked if it was OK - I replied not really, he did ask if they should replace it, Guess what? I declined. Ate half the risotto, paid the bill and left.

I really don’t have a problem with restaurants getting it wrong, it happens. All that is required is a simple explanation and and update. If it will be quite some time then perhaps an offer of a drink whilst you are waiting as a nice touch. What is not acceptable is being lied to three times followed by a rude and aggressive attack from the manager. These people showed their true colours when the superficial veneer of bonhomie was stripped away they were surly,...

Nice restuarant and start and throughout dinner very fast and efficient service.

The prawn carpaccio - probably more likely a hallucination than a eur 24 dish that you would hardly notice was it nor presentation with more berries than maybe 2 paper thin prawns.

Pasta with 5 prawns at 24 eur …. Rest of food was tasty and appropriate.

When we asked for some wasabi for the tuna they charged 4,5 eur for a spoonful as “salad”! Later the waiters said the gluten free bread unjustly charged for - in addition to the white bread already charged for, was the wasabi…. The waiters seems to be a bit confused in their rip off stunts !

When we asked the waiters to correct it we were met with insults and shouting - Watch out for the little male waiter - he is like a mini pit-bull but shouting. Amusing and he might win the prize for the most useless and rude waiter in Mallorca! Shame because when the friendly owner was there earlier on allwas good.

If this is how they treat locals who speak Spanish I don’t dare think how...

The burrata salad was a perfect lunch together in the heat of the sun. My boyfriend ordered tuna tartar and a bao bun which he really liked. We ordered a bottle of cava and a bottle of white sangria. The restaurant has an amazing view and the people working there were incredibly nice. The restrooms were clean and fresh. The service is amazing and the menu very clear with allergies and such. There were many options, however I would’ve loved the udon wok to be completely vegetarian (according to the menu it has fish/oyster sauce). The prices for the food are a bit above the value of it, but we don’t regret our visit at all.

We were just visiting Port de Sóller for a day, therefore we only visited the restaurant once. We will probably visit Port de Sóller again in the future and will come back to this...