Restaurante La Ciudadela — Restaurant in San Bartolomé de Tirajana

We are here now. Arrived around 3pm and it was heaving. Managed to get a table by the window and waiters were there straight away to wipe down the table and deliver menus. Drink order also quickly taken and received. The wait for food was just bordering on lengthy but it was really busy and no one was served who arrived after so food definitely being cooked to order. Our table got covered in sand as we were by the window but one waiter came to clean the table while another was bringing our food. He did blow on the knives and forks to get the sand off which was a bit off. Food was fab, husband and daughter shared paella which they both said was amazing. I had pasta with Spring sauce (tomato with vegetables) this also was really good. The other teenager had margarita pizza which she also said was delicious. I would definitely recommend for a decent beachside late lunch/dinner. They did take an age to come and offer coffee or dessert which are all generic fruits and sundaes. I'm fairly sure no one actually eats desserts other than the British. Desserts were...

Deserves the lowest scores of all! Never again! Poor food quality (justifiable w low pricing), and poor service!!! First of all the food was totally tasteless, ordered some kind of fish which had no taste which was ok since not expecting to eat a nice fish for this price but dont know how they manage to do such bad french fries. Anyway, no more to say on this part…However, when I asked to pay my part of a big table since i wanted to leave earlier than the rest, waiter (tall big guy w a big belly) started shouting at me to go to my table and sit. Seemed like there was a misunderstanding that he issued the bill of the whole table. I said nothing and headed to my table to my friends, he came and started shouting at me again to sit my place. Such an unbelievable treatment, whatever is the issue you can not treat your customers like this! Only go to that place if you take the risk of being treated like that…worst...

The quality of the food at the restaurant was good, as was the service. Upon arriving i asked about Gluten Free alterations/alternatives and the server seemed well informed offering up information about Gluten free pasta and pizza and how there are different frying areas. He also notified the other servers that I was Gluten Free. However, having ordered the "potato with canaries mojo sauce" to share, I wasn't informed that what looked like just a tomato based sauce, similar to Patatas Bravas was actually thickened with bread. Had there been no Gluten free awareness in the restaurant whatsoever, I wouldn't have been as disappointed with being served gluten, however after being reassured of the awareness the restaurant has of such circumstances and then not being notified that the sauce contains gluten was not great, as becoming ill from a meal could have easily...