Kasbah Ibiza Sunset — Restaurant in Sant Antoni de Portmany

Having read such good reviews before booking online 01/09/25 we were really looking forward to enjoying great food and a fabulous ambiance to watch the sun set. We arrived at 6.30 and were greater by a pleasant young man and shown to a table of our choice. The restaurant/bar was empty apart from a group of loud fairly drunken youths who's language and attitudes were a disgrace. A man who appeared to be the owner / manager asked them to calm down as they would be be getting busier, however, they carried on whilst staff cleaned around them with mops cleaning floors toilets etc. obviously getting ready for evening trade with possibly a less rowdy atmosphere than we were experiencing. We had drinks and our food order was taken by a young lady, we didnt see her again. I wish we had left throughout this commotion and just paid for our drinks. My husbands starter arrived by a man who then carried on cleaning. We sat and waited for another 40 minutes until our mains came out. We both had fillet steaks truffle mash carrot puree and red wine sauce. Our medium steaks look good but were only lukewarm and had a texture of previously frozen not fresh meat, not juicy just chewy, potatoes were tasteless and cold as was the carrot puree and red wine sauce scarcely there. Disappointing was an understatement but as staff had all but disappeared except one, now mopping steps outside there was no one to call and our food would be getting colder. It was now about 7.15pm My husband was starving so ate most of his food, I chewed through my steak and left the rest eventually our plates were collected. I explained how our food was cold and certainly did not meet the glowing reviews, we were asked why didn't we say earlier and I explained that no waiting staff had asked was our food okay or were around that we could speak to, until now only to clear our plates away. He apologised and offered us a coffee or a sweet which we declined but felt we had to bring to their attention our food must have been left waiting for delivery whilst their cleaning / breaks went on. From our experience it would appear late afternoon/ early evening they remain open for service but not as efficient as later in the evenings and probably not allowing drunken youths to remain. My only reason to write this review that it may allow the restraunt to review it cleaning, staff and evening service to improve back to the standard clearly other customers have enjoyed and new customers...

This was our favourite restaurant of our whole holiday. We were booked to go to Cafe Del Mar (for the music and sunset) but were majorly put off by the reviews regarding the food (especially with the minimum spend). We came across this restaurant when looking for somewhere nearby with great food and good views of the sunset. We were not disappointed and we were glad we changed our reservation to this venue. We got there early (the first people ha!) The maître d' (owner?) was so friendly and welcoming, he was accommodating of our request to find a good table for the sunset view, he let us choose from the whole restaurant as we arrived first. Then we settled in with our white wine sangria (yummy!). A great restaurant for people watching and sunset viewing, although a sneaky cloud robbed our sunset at the last moment, this didn't ruin our experience at all. A lovely chilled atmosphere, great interior and we didn't feel pressure to rush, we stayed for 3hours! It would be great to be here on a night where they had live music, unfortunately they didn't when we were there. All the waiting on staff were so lovely and friendly. It was very well organised and the maître d' did a great job of directing all staff. Now...on to the winning item of this venue...THE FOOD! Wow! Considering Ibiza prices we paid on the rest of the island, this really was value for money. We ordered the mussels having spied a girl at a table nearby with them. The portion size was huge, unreal for the price and so delicious! I've never had them before but they were devine and I'm glad I tried them here. We both ordered the beef burger for mains. Yum! What an amazing burger. I love my burgers, having had many globally, and this was one of the best. It was cooked to perfection, pink inside and still juicy and full of flavour. I wish I could eat here all over again! Such an amazing venue and a great vibe! I'm sure they will have to expand at some point, especially if Cafe Del Mar doesn't work on improving it's menu, this place is destined for great things! Make sure...

Booked this restaurant in March 2023 for a table in August 2023 on the proviso that the owner confirmed they “cater to all allergies”. My nephew suffers with a peanut allergy and at the time of booking the owner replied to say they covered all allergies. We have voice notes and messages to prove it. When we arrived and spoke to the manager, we mentioned again about the allergy and she had no note of it, but she spoke to the chef who confirmed he was “nervous to cook for someone with an allergy” and that he can do my nephew a piece of grilled chicken or some tomato pasta but wanted to check that he had an Epi pen first “just in case”. We could not believe it!

On top of that, this was for a 30th birthday celebration and as we booked in March we requested a front row table, this was also confirmed by the owner but, we was placed in the back corner.

We had also requested some balloons and Prosecco on arrival (willing to have the cost added to the bill) which was also confirmed by the owner, when we arrived, nothing!

None of these requests made it over to the restaurant manager whose excuse was “she only started in May” and had no idea. We had also confirmed a week before the booking, again with the owner who confirmed that all of our requests were noted and wasn’t any trouble at all.

Safe to say, we did not want to risk my nephew having a reaction to the food cooked by a chef who was in his words “nervous” so we got up and walked out.

I messaged the owner the morning after to let him know what had happened and I gave him the chance to send an apology before writing this review. He has read it but not bothered to reply.

Absolutely disgusting service, would never book this restaurant again. They ruined what could’ve been a lovely evening through pure ignorance! We was a table of 7 people so they have lost out on our custom and wouldn’t recommend to anyone, particularly if you...