Had breakfast yesterday and service was appalling. Served one table at a time. People on same tables were receiving meals at different times (not altogether) people at the next table received 5 baked beans in a pot of juice and sent the meals back as they had waited so long they didn't want them. Ordered 2 Eggs benedict, one meal had one snotty egg and a nicely cooked one, the other had hard cooked eggs. Scottish waitress was walking around saying she was leaving the job, muttering and moaning all the time. Came to take our plates and said....tell me what's wrong with your meal today as everyone else has, then when the bill arrived, she said, I ll tell you what you had in case you want to remove anything. It seems some things never hamge as we gave Luna the benefit of the doubt with bad service. It's all run by the same people and there are much better, welcoming places to dine at. The only thing you have going for you is the lovely Murat who is a credit to you. He works his socks off to get...
Read morePopped in for a breakfast, the staff in the morning are unreal in terms of service. Absolutely run off their feet, but still providing a great service. Food wise, a breakfast is a breakfast!
Anyway, came back for dinner and ordered supreme nachos. Plate gets put down and what a disappointment. No guacamole / sour cream / salsa and a tiny amount of chilli. Anyway, I asked where my dips were and was advised they'd run out! I said that I would not pay for it considering that they failed to provide me with what was advertised.
Bill arrived, and they still wanted me to pay for it. One waiter claimed I'd cleared my plate. I'd eaten half as the remainder was just plain nachos. Had to stand and bicker over it. Not a good experience.
Anyway, that waiter annoyed me joking saying I'd get my guacamole etc if I came back for breakfast in the morning.
So based on the rubbish dinner and his poor service it's pulled the score down.
I wouldn't go back based on...
Read moreAwful to be honest. It looks lovely and modern from the outside. But the menus are horrible old and scabby which caused the first red flag. Our order took 45 minutes to come which for an omelette and club sandwich is not really acceptable. After asking the waiter where are food was, he went to the back to check, but spoke to speak to his pal for a few minutes first. When my food did eventually come it came without the chips. After telling the waiter he then returned and practically through a plate of 6 chips at me. And we weren’t the only ones to have issues with our orders as we overhead other tables having issues too. All in all, a fairly depressing place and I think I’d rather drink sea water than come back here again. Won’t...
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