Domino's Pizza Basel Messe

Horrible, just horrible. I and my mom went their for a pizza at 1 o'clock and ordered our pizzas. We waited the so called "20min" (they felt like 35min) and saw our order on the tv saying it was ready... We went to look, and waited, and waited, and waited, after an hour of waiting I asked the guy where my pizzas were, since they were not on the screen. He just said and I quote "yes, yes, yes". So I thought that the pizzas were going to be ready soon. BUT NO, they weren't ready for another 20min, he asked for the receipt (wich we only got after asking...) and checked it. He told me that the pizza didn't have any mushrooms on them and that he whould put them on quickly. We got the pizza (wich surprisingly tasted good) and ate it in 10min. After I was determined to try to get a refund (or something like that). He said he can't give us th money back and that we could have an ice cream. We chose it, he came back and said that he can not give it to us for some reson. So we got these strange cheese bread coupons for the next time. We were angry and left. FOR YOUR SAKE DO NOT GO THEIR WHEN THEY ARE BUSY.