McDonald’s (Alexanderstrasse) — Restaurant in Chur

The fast food chain's staff may not pay much attention to customers, and often, the blame falls on McDonald's. However, the female employee I encountered today was particularly rude. She packed my dine-in order as takeout without providing any explanation. When I asked about it, she simply stated, "We are closing in 10 minutes," even though it was only 10:22 PM, and Google Maps indicated that the closing time was 11 PM.

She offered no further explanation and told me to leave with my food at 10:22. As a result, we ended up eating outside at a filthy table. Later, I noticed that the restaurant remained open until 10:49 PM. Eventually, I spoke to the manager, who apologised for...

Ordered before a group of other customers, and when they were all served, and finally when I could get their attention, I was asked to wait to cook fries. Not a single excuse from them. Not even any compensation from their obvious mistake. 30 minutes wait in total. In a fast food!?! The staff there is the most incompetent and rude restaurant staff I've ever seen in my whole life. I'll never put my feet back in that pigpen filled with untrained and...

The prices were reasonable for a McDonald's and the food was the same as in the US. There were a couple of different menu items worth trying. I ate here twice because the prices were much better than a local restaurant and you do not need a reservation. The location is right in the middle of town. You go in and place your order at the kiosk and either pay by gift card or go to the register and pay by credit...