Kohakinho — Restaurant in Circolo di Lugano ovest

During my last visit to a restaurant, which was supposed to be a pleasant evening, I encountered an absolute nightmare that turned my perception of quality service upside down. Imagine my horrific astonishment when, upon uncovering a seemingly appetizing dish in anticipation of a taste delight, I discovered a clump of hair, reminiscent of a catastrophic disregard for hygiene standards. This moment instantly transformed my appetizing expectation into disgust and nausea, akin to what one feels upon encountering something rotten and decomposing.

The indescribably disgusting sight of hair, impudently hidden in the food as if deliberately, provoked an internal outrage and moral disappointment in me. This was not just a random hair, but an entire mane, which undoubtedly should have been noticed by the staff at any stage of preparation. The lack of attention to such fundamental aspects of presentation and service quality undermines the entire reputation of the establishment and leaves a deep scar in the memory of visitors.

My malaise from this horrifying experience was such that I felt not just abandoned to fate in this restaurant but deeply insulted. Such negligence towards hygiene and quality cannot be justified under any circumstances. I strongly urge potential visitors to refrain from visiting this establishment to avoid similar traumatic experiences that can leave an indelible mark on your perception of...

Although the food is tasty, the service is horrendous. I’ve there twice, once I was quite impressed: good food, good caipi, good wine. But the second time, we arrived at 21:45 and saw six empty tables. When we asked for a caipirinha(which is actually really good) , the server said no, stating they're a restaurant, not a bar. I then asked if we could take it to-go, and she still refused. Only when we said we'd order some food did she allow us to sit down. It's baffling because no other customers showed...

Very nice location in the city center of Lugano. Nice atmosphere both in- and outside the restaurant.

The food is good and nothing to be complained about the service. The restaurant is a Japanese-Brazilian fusion, which makes bizzarre the food choice.. either meat or sushi, you don’t want both :)

The wine card is above average with an interesting selection of small maison champagnes and good international wines.

I would suggest a visit, with no big expectations and re-assess...