Toku Ramen — Restaurant in Circolo di Lugano ovest

The ramen soup was one-dimensional, salty, and lacked a well rounded flavor. Please do not believe these high reviews - they offer you a free mochi if you do a review for them and this automatically biases the reviewer or pressures them to give a good review.

I really wanted to like this place and had high hopes. In fact everything was pretty good except the food itself. Any restaurant that is serving ramen should have their ramen soup nailed down and perfected. You should want to lick every drop of soup left in your bowl. Unfortunately, this place is mostly presentation and little substance. We left the restaurant with more than half of the bowl still full of soup left behind because it was wayyy too salty. If you call yourself a ramen place, customers should be finishing the soup that makes it a ramen. I find it horrific the chef allowed something so salty to leave his kitchen, and even more so that people are leaving such high reviews. Either they are swayed by the kind service, the free mochi, or the “idea” that they are having good ramen because it comes in a big bowl with different things in it.

My boyfriend and I ordered the Chef’s Special (CHF 30) and the Miso ramen (something like CHF 25) and both of them were extremely salty.

I am from Malaysia and I know the difference between umami as a flavor and salt. Either they are trying to cut on costs for other flavors by upping their salt or the chef doesn’t have much of a good palette themselves because I left the restaurant extremely dehydrated.

The price was also exorbitant. Ramen noodles are cheap. Eggs are cheap. Pork is cheap. And the three small sheets of seaweed are cheap. This is a cheap dish, and they make you pay CHF 30 and it didn’t even taste good!

As I said, I really wanted this place to be good since it was new and looked vibrant. I urge the chefs to please focus on improving their product if they want customers to return and if they want to be able to pride themselves in their...

My family of 8 adults and one infant just sat down. My baby needed a diaper change so my mother and wife took him to the WC. Turned out they don’t have a baby changing table so they came back out and changed him at our seat. We are seated in a booth table at the corner of the restaurant. Restaurant is quiet with only one other table of guests (also family with kids). Waiter proceed and rudely instruct my wife that she should not have changed my son. We used our own mat. We disinfected the area (like we always do). Waiter didn’t care. So my wife was like “so where would you have preferred I changed the baby?” The waiter said “well, we would have figured something out. Maybe over the sink?”

They can go eff themselves. Rude service that essentially told us our kid isn’t allowed in their restaurant?...

I know ramen pretty well and have to say it was good also portion quite big. I also had kimchi and a beer. Despite the food I would not return for two things the waiters and the atmosphere. I was a single diner and he gave me a table with another person that was alone even though there were plenty of tables available and also later when I left the restaurant there where still enough table empty left. I understand to put single diners together but not when a restaurant is half empty. The other choice was to sit outside but it was pretty cold. Apart of the fact the he was super arrogant and rude. The other waiter were fine but a bit annoying though came every 5 mins to ask if I want something else and also a girls wanted to take my plate even though I didn’t finish. I...