I have given this place a five star rating because on my most recent visit the service was on another universe (in a positive way). This restaurant ages its own meats and they also have whole grilled chicken slow roasted on a spit. Three friends chose this item and I decided to go for a burger. This was a bit of an unusual choice because a burger is not typically the kind of menu item you would come to visit this restaurant for. On my previous visit we shared a Tomahawk. I ordered the burger “medium”. The price at the time was 44chf, which is probably the most I have ever paid for a burger. Accordingly I had high expectations. When my burger was served it looked like a normal average burger. When I tasted it I immediately noticed that it was well done: overcooked. The meat had that dryish grainy texture. The staff did not come to our table at frequent intervals and although it was a bit unfortunate, I did not want to specifically complain or have it sent back; these things can happen sometimes, even if they shouldn’t. Toward the end of our meal I gave my feedback to our server. I explained that, at the level this restaurant is positioning itself, my expectation was that there would be something to make this burger stand out from the normal… like perhaps they would make their own minced meat, or use a specific type of cheese, or at least be able to differentiate their meat (eg by using ribeye). I mentioned that this burger was missing a “wow factor” and that other burgers from the competition are more creative. The server asked if they should bring another one. This was a friendly gesture but I explained that it was not a bad burger: it just did not meet my subjective expectations. If it would have been unacceptable I would have asked at an earlier stage for a replacement. They were thankful for the feedback and handled it objectively and professionally. When we asked for the bill, the server brought us some desserts, which we had not ordered. The server explained that this was on the house because of the burger, and this was a nice surprise. When the bill came we noticed that they had forgotten to charge us for the burger. When we asked about it they told us that they had deliberately removed it from the bill! What was amazing was that they had not even mentioned this in advance. This was not my intention because somebody spent effort buying and preparing everything. My intention was to give the feedback because I want to come and visit this restaurant again. It was a super nice gesture and the way it was handled was fantastic. I will be sure to ask if they have elevated their burger to have that “wow...
Read moreExquisite Dining Experience with a View at Fairmont Geneva
I recently had the pleasure of dining at the prestigious Fairmont in Geneva, and I must say, it was an experience to remember. The restaurant boasts a lovely view that perfectly compliments the exquisite culinary delights it offers.
Upon being seated, we were greeted with complimentary bread served with olive oil and a touch of gold dust, setting the tone for a truly luxurious dining experience. The sea bass with smoked potatoes was a masterpiece in itself, perfectly cooked and bursting with flavor. The octopus dish paired with the ratatouille was equally impressive.
We selected a wine recommended by the knowledgeable staff, and it truly enhanced the flavors of our mains. As if the evening couldn't get any better, to top it all off, we were presented with a generous platter of assorted desserts, once again complimentary. Each dessert was a work of art and a delicious way to end our meal on a sweet note.
The service throughout the evening was impeccable, with staff who ensured that every aspect of our dining experience was nothing short of perfection. The ambiance, combined with the exceptional food and breathtaking view, made our visit to Fairmont Geneva a truly unforgettable one.
In conclusion, if you are looking for a dining experience that combines stunning views, exquisite cuisine, and top-notch service, look no further than Fairmont in Geneva. I highly recommend this restaurant to anyone looking to indulge in a culinary journey that will leave a...
Read moreThe restaurant is in front of the lake very close to the center of the city. The inside is very well decorated and the staff are very nice and welcoming.
We took an aperitif at the beginning (a glass of Ruinart ROSE). Followed by 1 starters and 1 main dish each (so 2 and 2) and a good bottle of red wine.
Coffee and grappa to complete the dinner.
All the dishes were very well prepared and tasted good, quality of the meat was very good.
I have only a few remarks.
During the dinner the attention of the waiters dropped down. While at the beginning of the dinner were always careful that our glass of wine weren't empty (the bottle of wine was not on our table), at some point we had to ask to keep the bottle on the table, as our glass were empty for some time and we didn't finish to eat.
When we decided to leave and pay the bill, we asked for it 3 times, not a big deal, but I found it a bit strange as there were not so many people in the restaurant at that hours in the evening (it was already 23:00).
My last remark is on the bill. Price of the dishes is very reasonable and in line with many restaurant in Geneva, however the 2 glasses of Ruinart (1 dl each) at the beginning of the dinner costed us 72 CHF (36 each). I am not an expert but I think a good bottle of Ruinart Rose costs around 100/120 CHF, so I found it a bit excessive.
Nevertheless it was a very...
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