Tassnim Orient GmbH — Restaurant in Lucerne

After the Order was delivered without a Strawberry Juice the Owner didn't see any responsability in his Hands. He just said its something the Delivery entreprise is Responsible for, gave my a number to call. There noone awnsered. The Owner afterwards said that this has nothing to do with him and his restaurant and if I would come personal to his restaurant I could get a free Juice. I am a costumer, I pay money to get my food and if the business doesn't do what its paied for and then sees no interest to pay me the amount that was not delivered back, thats not a business, it's teft. Money teft, time teft, nerves teft.

the delivered food was cold and prices way to high, but that wasn't even the wortst...

Sie hend d Bstellig ned komplett gliefered, denne d Verantwortig umegschobe und mer mis Geld ned welle kompensiere. Stattdesse nomeh vo minre Zit verschwendet. De Bsitzer esch durchgehen höflich gsi, het aber keinerlei Verantwortigsbewusstsi gegeüber sine Kunde zeigt.

S esse esch au kalt und übertüred gsi, aber das esch ned s schlechtiste am ganze gsi.

Ned nomol, es gibt Libanese wo an Ständ in Luzern wo besser koched und de...

Had the opportunity to dine here recently, and sadly, it was far from satisfactory. Without getting into the nuances of cost, the primary issue was with the dish portioning. We shelled out approximately 180€ for a pair of plates, only to be presented with surprisingly small servings. To say it fell short of our expectations would be an understatement.

As for the cuisine itself, it left much to be desired. The flavor profile was severely lacking in depth and complexity, giving an overall impression of mediocrity. With a world of gastronomic options around us, in retrospect, choosing a charming Italian place or a novel vegetarian joint might have brought more joy to our taste buds.

Ultimately, a dining establishment should leave its patrons feeling cared for, not short-changed. Here, however, we felt a glaring absence of warmth and generosity in their service. It's disappointing to see and certainly doesn't inspire a return visit. I regretfully wouldn't recommend this...

The good thing is Restaurant is clean and staff were welcoming (not really sure about if they serve Halal meat because I didn't double check if they had the certificate). Why I dislike, At start I asked for Arabic or English menu and they said they don't have it, so I trusted the waiter and asked him to bring couple of dishes (which what ever I used to order in any Lebanese restaurant). I was shocked when the total bill came up to be CHF 122 for two person!! I asked the waiter what was the cost of the main dish and he said its CHF 70, so in my mind I thought maybe it's Switzerland and everything is expensive here. There was no breakdown of the cost in the bill, I just paid and left the restaurant. Later I checked the reviews and realized that's it over expensive, I mean this is not a restaurant in a 5 star hotel and the food quality is not too high standards. Personally I believe there are many alternative halal...