Zuckerbäckerei Ermatinger's Café Späth — Restaurant in Stein am Rhein

Balding man with glasses was condescending to me after I asked a simple question (“is the credit machine working?”) and told me to have patience and ask someone else when he was the one rushing. He told me to say “good afternoon first” to him before asking him my question like I was a child. Is a simple “Hi, excuse me” not enough these days. If you can’t even answer simple questions from customers during a busy afternoon, don’t bother working at a cafe in a tourist town. Post a sign up saying your credit machine isn’t working so people don’t waste their time lining up in your cafe. You might think everyone should have all the time and patience in the world, but you forget many people come here in tourist groups with only an hour or less to spend in the town. So time is important and can be saved with a small gesture of...

The waitress seems rushed and talks loudly over the guests in a foreign language. As a guest, you feel tolerated, but not necessarily welcome. Unfortunately, Swiss hospitality is no longer to be found here...

The cheese tart is delicious and the cakes are excellent. The café is recommended to anyone who likes delicious cakes but doesn't mind the Balkan atmosphere in the background.

...and the lady at the counter does not even know what she...

What an amazing discovery in a beautiful square in one of the most scenic Swiss villages. With tables outside and a unique view of the village here, you will try hearty snacks and delicious desserts. There are no words for the service as they surprised us with their courtesy, friendliness, and big smiles. A must stop for a rest if you visit...