海底撈火鍋 板橋店 — Restaurant in New Taipei

The service of this hot pot restaurant is one of the best that I have seen so far in Taiwan. We were greeted a few steps before we even got to the door. Before we even got to the table they offered me a free manicure that I can get at anytime while we are eating. The waitress will find the best seats for you or you can request to sit anywhere you want. I asked if I come or sit by the window cause they have a beautiful view of the sunset.

Their is a wide variety of foods and broths you can choose. There are many sauces you can mix, fruits ,Haagen Daz and biscuits that you can eat as well. I really love the superb service here as they will constantly clean up are area so it will be easier for you to move around. They will continue filling up you drinks and broth. They will also scoop up the bubbles from the broth. They also offer you aprons so you won’t get food all over your clothes.

This store is also famous for the dolls that can accompany you while you eat. My boyfriend ask if we can be accompanied by the doll and they brought a cute minion you join us. So cute!

The price of this hot pot store is rather expensive but if you want good service and good quality food, this is definitely the restaurant to check out.

This store is located it’s Mega City by Banqiao station on the 5th floor. Their bathroom is located outside the restaurant.

The atmosphere of this restaurant is very cheerful, homey...

First time eating in Haidilao. Thankfully we don’t have to wait for seats. We were greeted by all of the servers once we got in. And they were really attentive and will cater to all of your needs.

Your table will be assigned by a specific waiter throughout your meal. Before we start our meal, everyone gets a hot towel and she took our outerwear and put it in a storage space under the sofa to avoid getting stained by the food or even the smell. They also gave us bag covers and phone covers to avoid getting it stained as well. It feels like we’re in a business class flight! She did a really great job serving us.

Afterwards she helped us order according to our needs and helped cook for us too. Near the end, I find it a tad bit annoying that they come to our table every single minute to take our plates away or ask if there’s anything we need. Although the service was really good, I do feel it’s not for everyone especially people who need privacy when they’re eating.

Nevertheless their food and soup bases was amazing. They have really good desserts as well, I really recommended it. It’s better to come here with a crowd so you can share everything together. It’s one of my best experience in a hotpot restaurant. Will def come again...

If your idea of good service includes: a waiter disturbing you for your attention every 2 minutes the waiter narrating every single action he takes the waiter trying to cook everything for you (why bother going to a hot pot restaurant at all) waiters showing zero emotion with every action and just going through a list of actions management told them to. They’re basically robots but make way more noise ... then you will love this place! What is even the point of the iPad for ordering if you’re just going to watch me do everything and repeat everything I picked?

Other annoyances: the tiny glasses for beverages that cause the waiters to disrupt me after every sip the ice cream station being outside of the restaurant the incredibly loud music used for their dance show. I understand the show is a nice display of culture and is mildly entertaining, but did you have to blast concert volume music right next to me?

Why did I leave 3 stars? The food is decent and despite the egregious price, I suppose people come here knowing they are paying a ridiculous amount for the “cool” factor of an international...