Shabu Ong — Restaurant in Xinyi District

Let's not talk about the food at this place. I mean, the food itself was definitely ok if they decided to run a restaurant. They had to make sure that the food is fresh enough to serve. Pork was delicious. Seafood was great.

I am here because of the service. There was something that I have to talk about. I remember ordering clams for like 2 times, directly talking to the waiter. I made sure that they heard me and confirmed my orders. Unfortunately it took them FOREVER to serve my food. My clams didn't show up on the table until I reminded them of it after one hour or so. It was not it. The next thing that I ordered but didn't come up was the beer. It was almost at the end that they gave me my cup of beer. There was the dessert too. It was dried strawberry kind of chocolate or something like that and you wouldn't even know what they really were until you actually put them in your mouth and tasted them. Why didn't the waiter did a short introduction of the dessert? Wasn't it one of their simple task to make sure that we know how to enjoy the food? How are we going to know how we are supposed to have them? I do know that being waiters or serving food is not an easy thing. And I am no difficult customer myself at all. The place wasn't packed so I supposed remembering what we'd ordered wasn't that hard.

It wasn't a cheap restaurant. But a good restaurant experience should be made up of great food and...

Highly recommend this hotpot place! The pickled cabbage soup was so appetising and delicious — full of flavour without being too heavy. The pork was perfectly balanced with just the right amount of fat and meat, adding richness without making the soup greasy. Love that it’s an individual pot setup, so everyone can choose their own soup base and protein to their liking. Great ambience and super friendly, attentive staff made the whole experience...

Ingredients were super fresh, and there were a lot of options for meat and seafood on the menu (but no chicken). Loved the interior design, bathrooms were very clean, and the service was attentive. Staff was friendly and also did a good job at COVID safety precautions. We had a great time tonight and would definitely love...