Basically what happened was that I came to the restaurant with a friend of mine for happy hour. This was on Thursday 30th December 2021. The host who welcomed us seemed displeased and insisted that we had to order food to get seated at a certain location (even though we already had planned on doing so). We finally sit down and another waitress comes to attend to us after a good 15 min. She then harshly repeated that we had to order food to which we calmly explained to her that we were waiting for others and that the plan was to have dinner and drinks (while of course taking advantage of the happy hour). We got our watered down cocktails, picked out our food from the menu but nobody came to get our food order or to even ask if we needed our refills. This lasted for a good 45 minutes. At this point our other friends were late to arrive and so it was just the two of us. When I called the waitress who took our drink order to attend to us she simply took out her phone and showed us the time: 19:47; to tell us that happy hour was over (basically signaling that we must leave). I complained to her that the food menus were still on the table and that not once did anyone attend to us or even notice the huge menu's still on our table. This waitress rolled her eyes and told me that she was actually serving another table so it doesn't really concern her. She then pointed to the waiter of that section, his name was Waziri. This same waiter was happily serving the next table & did not once turn to even acknowledge us; not even to take the empty glasses which had been sitting there for ages Not once did I hear an apology from either of them. In fact I distinctly remember Waziri's name because he arrogantly showed me his name on his badge so that I may report him. The cherry on top was when we heard a team of waiters talking about us. I know it was us they were referring to because they specifically mentioned my complaint and one of them mentioned that "it is difficult to deal with customers who lack education". I really hope that this branch does something about the attitude of their servers as I did not even wish to speak to a supervisor just due to the overall feeling that we were not welcome there. As for me I will not be returning and neither will I convince any of my friends or acquaintances to come. Such a...
   Read moreIt been a sad day for me today. I went to Cape town fish market to set beside the beach and do some work but wasted my time going all the way there. Incidentally i met the manager and requested for a place sit where there is electricity so I can charge my laptop and do some work but they had no place except the bar. I can't sit at the bar and wanted to sit next to the beach view. So I went to sit there and requested for electricity extension but the worker response that it wasn't possible (even though they could have easily been able to procure such item). I requested to speak to the Manager but he just sent the worker back to me even though i can see him there. I didn't appreciate that. I closed my laptop decided to leave.
I am blessed to be a person who manages teams in 10 countries and if a person require my help and service, I would go above and beyond to serve a customer or even as a manager meet with the customer and humbly apologies.
My advise, treat each customer with love and respect. Instead of the Manager humbly apologies, he wanted to show that I am wrong. I maybe wrong but I am at Slipway sitting there the whole day and enjoying the meal, view and service they are providing. And maybe a regular customer here than at Cape Town fish market.
I am willing to remove this comment after visiting Capetown Fish Market again in a few days and see if there is any...
   Read moreOne time incident or regularly done? I got a free cappuccino there! Because I caught a waiter filling two glasses of white wine back into the bottle! He did this open at the central bar, not hiding anything. Wanted to make a photo, but was not fast enough. The manager, Joe, tried to excuse it and told me, I do not have to pay for the cappuccino. He asked me to come back the next day for dinner. But you donât know what they have done to the food before they serve it to you.
I was there because of a post on Instagram that they will show the next three Formula One races. I called in at 14:30 to make sure that is the case. The woman at the phone told me that is correct. Went there at 17:45. Ordered a cappuccino. At 18:00, the race start, they shut down the TVs to reboot. After some minutes they switched them on, to show football. Asked the manager about it. They did not know about it and promised âconsequencesâ to whoever posted the entry on Instagram. Left at 18:10. Probably will never go there again.
Not the best first impression for such a high value and valued place. If I wouldnât seen it with my own eyes, I would recommend the place. High value customers there. And probably also good food.
Capetown Fishmarket in Zanzibar is a nice and...
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