ITalay Bangtao Restaurant — Restaurant in Choeng Thale

It is difficult to write a positive review after the staff charged my credit card three times for the dinner bill, and I had to pay a fourth time in cash to leave the restaurant. After two days and checking with the bank, the restaurant acknowledged the mistake and refunded the surcharge, but no other compensation was offered for the effort required to prove their error. When I spoke with the supervisor, I remained calm, but she became aggressive and pointed fingers at me : It is not my fault if she lost their face so quickly. I don't believe customers should be treated this way, and this experience is far from the pleasant Thai experience that tourists expect when visiting...

Last night we went here and for me After coming to Thailand for 10 years I found the service disgusting For 3 people the first two meals came out in a reasonable time but last two meals did not arrive and after several complaints we finally gave up and told head staff how disappointed we were and to forget other meals and we paid and left. Staff kept saying two more minutes but after 10 min of waiting and my friends had finished the meals they had were rather tasteless we left. As leaving my meal arrived but still no rice ? Refused to accept the over late meals. Never...

Big restaurant, lots of seats. Play area for kids.

Friendly staff.

Quality of food may vary, depending if it's from the Thai or Western menu.

Thai food felt authentic and portions were big.

My filet mignon, which is supposed to be a good cut of meat was not.

It was instead a bit dry and chewy. You could see the disappointment on my face.

They also forgot one my kids meals, so he was sitting there without food.

Nice with live music. Wish it was performed by someone who actually knew...