⭐☆☆☆☆ (1 star)
I had a very disappointing experience at this restaurant. I arrived around 9 PM yesterday on a rainy evening, planning a group dinner. I was the first to arrive and was immediately pressured to order, even before the rest of my group got there. Trying to cooperate, I placed my order quickly—for myself and others.
Shockingly, my first dish didn’t arrive until nearly 10 PM, and the sparkling water I ordered had an ant in it. When my group finally arrived at 10:15, they were told they could no longer order wine or drinks. Meanwhile, several items from our earlier order still hadn’t arrived. The final dishes came around 10:20 PM—more than an hour after I first ordered.
Just 10 minutes later, at 10:30 PM, we were told to pay the bill and leave, along with other guests. After insisting that we at least be allowed to finish our food, they reluctantly agreed—but not without making us feel unwelcome. One staff member turned off the air conditioning and began clearing our plates while we were still eating. Another switched out our wine glasses with plastic cups, which felt incredibly disrespectful. Soon after, a staff member approached us again to ask us to stop eating and leave as they were closing.
This experience was not only unprofessional but deeply embarrassing in front of my guests. I would not recommend this restaurant to anyone looking for good service or a pleasant dining experience.
Disclaimer : we are a regular at Rain hill branch and their service is excellent compared to...
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