Mobella Galleria — Local services in Khlong Tan Nuea Subdistrict

The customer service is zero. I went to the store twice because I have interests of the products. But the first time, salesperson didn't give me quotation in time. And when I asked for a set of sofa price on line, she did never reply. So I tried my luck again to the store. The first salesperson was not there. Another one gave me a quotation with wrong prices for three items. Then I asked if I can have a better price, she said no and walked away to chit-chat with her colleagues. She didn't show again. So I had to leave the store. When I was back home, I contacted the official line. Unfortunately, the third salesperson has a frozen attitude as the others. The reply is very slow and no welcome. If the salesperson has this attitude before payment, what kind of after-sales service can you expect? Unfortunately, the furniture I like cannot...

I have ordered beds and sofas from this company on a number of occasions, and I have always found the quality of the products to be good. However, I have also had some issues with the service, which I will now explain. Firstly, there is sometimes a delay in responding to messages. Secondly, there have been occasions where errors have been made in the size of the ordered product, and the responsibility has been passed to the client. This is despite the fact that the initial correspondence included the size of the product. In one instance, I was asked to purchase a new product of the correct size. It is important to note that delivery costs can vary, and as such, it can be challenging to predict...

Terrible company. I enquire on line chat about 2 leather chairs. They tell me the address to check leather chair. Travel 90 minutes in traffic only to be told it’s at another address. Zero common sense on how to treat potential customers. Would I go...