Good food, but the service was a "comedy of errors" At some point during the evening the number of mishaps by the poorly trained dining room staff tallied so high we just had to laugh. It began innocently enough with someone bringing us an old fashioned cocktail we never ordered. Then after 3 of our party of 5 received our drinks the other 2 had to wait a full 10 minutes before they got theirs. For appetizers I asked to swap the duck in the "yam som o" saladĀ for shrimp and was told it was not possible. Then after checking with the kitchen I was told they can do it. However, when it arrived it had duck, not shrimp and had to be sent back. Then 10 minutes after placing our order someone came back to tell us two of the dishes were sold out. However, the star of this comedy was the waitress who, in the middle of taking our order received a phone call. She stopped taking the order so that she could answer the call and was chatting with her customer on the phone while we waited with menus open for her to return her attention to us.Ā When I suggested that was rude, she promptly handed her pad to another colleague and walked away. (I suppose she wanted to show me what "rude" really meant). We laughed off the absurdity of her behavior, but honestly she should have been fired on the spot. Throughout the service several more dishes arrived at our table that we didn't order (how difficult is it to match the table number with the right dish?) and unsurprisingly the final bill overcharged us and had to be corrected. The service blunders can be overcome with proper training. However, it seems there was no one overseeing neither the front of the house nor the kitchen. If I were the owner I would invest in hiring some proper service staff, otherwise your restaurant will continue to...
Ā Ā Ā Read moreDelicious food with pleasant atmosphere and attentive service but not a place I want to return to, due to highly compromised parking system.
For food, all dishes we ordered was alright. But its signature dish, braised pork with boiled egg turned out to a bit of a let down, as there isn't much herbal/spice aroma and the flavour is a bit too sweet. (The boiled duck egg was perfect though!) In fact, I think overall the food is on the sweet side. Some may like it. But I prefer food that bring out the ingredients' original taste more.
That aside, the interior is beautiful and well designed. This is definitely a good place to host guests. Service is polite and pleasant too. Just can't accept the long wait for our cars due to valet system that doesn't seem to work well for such tiny parking space on a rainy and busy day. We waited for our cars for so long that we literally have nothing left to talk. The great first impression was ruined with a bad after taste due to that long wait.
Ps. Rice milk ice cream was interesting. It felt like a vanilla ice-cream with some crispy rice blended in. What I really like is that there is a sense of lemoney taste that make the ice-cream's favour more dimensional. But all in all it was quite heavy and I couldn't finish it after dinner. Recommend ordering as dessert after a meal that is...
Ā Ā Ā Read moreNice atmosphere with parking space and good service on the face.. But the food looks better than they taste.. Ordered 4-5 dishes and out of which 2 dishes (Tom yam fish without coconut and Pork Thai curry) were almost non-edible as both were extremely sour and super salty. Other dishes were also just average on taste part.
Most irritating was they didnāt want to accept their mistake. When we mentioned this extra sour and salt in the food and in fact called the manager and made him taste one spoon so he could understand, he apparently accepted and went to kitchen. In 2 mins one lady (probably the sous chef) came out and started justifying that in Thai standard that level of sourness and salt was acceptable. I told them that we are staying in Thailand for almost 3 years and have eaten in almost all famous restaurants and eateries in Bangkok and I am quite familiar with Thai taste, even they hardly seemed apologetic.
There was no gesture of waiver or discount also from their side. Super adamant people with over hyped and careless food.
I am surprised how they managed to get a Michelin star sometime back though.
My last visit for sure. Shall never go there again, while itās very close to...
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