Desert Rose Hotel Apartment (formerly) — Restaurant in Dubai

Booked this hotel for three nights while on transit in Dubai, AC was not working the first night, I called reception, a guy came and tried to restart the ac several times and I was told they are sorry but electrician will come in the morning and they’ll fix it.

Next day called them again at 1 pm, electrician came and tried to fix the ac , i had to go for desert safari and told reception to please fix the ac and clean my room, put a “make my room sign” on the door and gave my key card to reception.

Came back late night at 2am to find that none has come to clean the room and the AC was still not fixed, it was actually much chill weather on streets in Dubai as compared to the room. Called reception again - they sent a guy who just arranged the same old bedsheets and left after saying that new bedsheets and ac fix will be done tomorrow morning... I was not even offered a room change.

People choose Dubai stay during transits to have a comfortable experience, I might have to change hotel tonight itself even though my trip has already been fully paid.

I’ll never stay at this hotel again and would recommend others the same. Few bucks saving just to sleep in a dirty and furnace like room is...

Poor service and below average premises

Although the hotel apartments appears decent and welcoming from the outside, your moment of truth starts immediately after you walk in. Untrained and unavailable staff may leave you unattended for a while. The luggage guy stands in anticipation of his tip as if it is his right. Rooms are old and the bathrooms are shabby. Not even adapters provided for phone charging which are in abundance in the other nearby hotels. Casual approach and point-blank refusal stating the remote is not working or phone is dead is even scarier. They even offer a separate package for wifi which is otherwise unavailable in the room. Channels on tv are extremely limited and the answer for poor transmission is that this is how it is (sounds familiar?). Rooms near lifts are constantly disturbed by the lift bells throughout the night which is irritating and may affect sound sleep for sensitive travelers like myself. Breakfast availability is the only positive, which too has a limited options. Guys looking for economic accommodation, please look for other alternatives before checking in since economy, is exactly not the consideration when someone comes to visit Dubai. Make...

Desert Rose is an service apartment if you are planning to go on your own ie without any package tour this is best place to stay, we were 2+2 ie two adults and two children's above 14 yrs hence we took a two bedroom apartment with kitchen and spacious drawing room, very well maintained and approximately it's AED 450 / - per night since we were in Burdubai the centre place and also within 100mts you will find a 24 hr supermarket, pathans hotel for breakfast and if you want KFC and MTR are also very near to the apartment. To cut expenses use ready to cook from supermarket buy water bottle from supermarkets which is within 2dhirams and in any shopping mall it's 5to 10 dhiramns Use credit or debit card to pay from taxi to shopping in local currency ie dhiramns to avoid exchange charges. Also you can withdraw through any ATM the local currency which is worth saving exchange charges compared to exchange counters at airport. We were from 12th to 18 April, nice place. Appriciate the vision and dedication of...