McDonald's — Restaurant in Dubai

Terrible experience at this McDonalds.. didn’t even get to order my food due to their service or lack thereof.

I was pulled out of the line even though there wasn’t anyone in front of me. I get asked to use the electronic ordering kiosk which did not offer the specific customizations I usually order.

During this time someone walks in front of me and I line up behind them. As soon as I’m done ordering, the employee looks at me and takes the order of the person behind me. I stood there and smiled saying nothing, when she finished taking the customers order she told me that “NOW I can order”. So I do what any sane person would do and walked straight out. Not going to have these people handle my food if this is how they handle...

I've made an order from McDonald's application, they deducted the amount from my card, showing order will arrive in 8 minutes, a lady called from the call centre saying we have an issue in our system and we will cancel the order and refund the money within 7 to 14 days, which is totally not acceptable, I didn't receive my food or my refund, very bad experience first time using the application, it's not my issue of my bank issue, the money is deducted and I got nothing in return, tried to speak with the...

I ordered Pan cakes meal from this McDonald's using the careem app. The order number was 9753 The McDonald is so unprofessional that I ordered a pan cake meal but on receiving my order I was shocked to see that the maple syrup and the butter which is the most important condiment for the pan cake was MISSING. WHICH MEANT THEY DIDN'T PUT THE SAME IN THE PACKET. THE PACKET WAS SEALED WHICH MEANT THAT THE ISSUE WAS FROM MCDONALD'S SIDE. VERY...