Doorsteps Lisburn Road — Restaurant in Belfast

Don't think I'll come back again, keep giving it another go but the consistency is lacking. Went on Wednesday and the food was really nice, wrap was well put together and ingredients but came back today (because its convenient to home) and the wrap was horribly made, a mess to eat with raw onion, the "toasted" tortilla was so burnt and destroyed the taste. Not to mention, when we went on Wednesday we paid £21.80 but got the exact same order today and we were charged £23.80 lol but didn't notice the price difference until afterwards. Either way, that is a steep price for 2 toasted wraps and 2 cans of juice - I know they give fries with the wrap but its not optional and realistically most people want a small simple wrap on their lunch, not a whole meal. The consistency is the main issue for me, way too hit and miss and for the price of it, its rarely worth it! I dont leave bad reviews unless completely justified...

When you enter this beautiful establishment you are met by a fully modernised interior, the front of the premises is lined with tables. The ladies of the doorsteps will see to your every need feeding and singing to many of their customers. You can relax here enjoying great coffee and excellent food. From their legendary sandwiches which can hold open a door, hence the Doorsteps name. The ample selection of hot food will satisfy most hungry humans.

My personal favourite is the slightly modified sourdough breakfast with lashings of butter and an additional two turkey sausages. It sets me up for a busy day. Please call and enjoy their fayre. The ladies of the doorsteps will be only to happy to see you. Tell them I sent you.

Paula will take good care of you

Just saying like.

They also have a huge TV screen playing Music Videos.

Sugar Free Steve...

Terrible customer service experience. Ordered and paid for coffee and a panini (no sandwich bread / no hot food available.) Got treated like a complete inconvenience when paying in cash after a card machine was shoved in my face, like another human wasn't involved in the transaction. No cutlery, no salad, only what was attached to the bottom of the sandwich accidentally, just a few crisps thrown on a plate. Asked for coffee that I had already ordered to go, after waiting a long time and eating lunch without it arriving. Wasn't even acknowledged. Won't be back.

Wow... check out this response. I'm a massive supporter of local business, and also a supporter of treating people with respect. Ask your team what happened before automatically blaming your customer. This tells me all I...